Hanoi Serene Central Hotel - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 5 categories
  • ✓ 4-Star Hotel in Hanoi
Hanoi Serene Central Hotel 4-Star Hotel room
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Serene Central Hotel - Hanoi 4-Star Hotel

9.6
Hanoi
Hotel
Free Breakfast Free Parking Public Transit (810m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms) 현지 문화 체험

Analysis

Key Strengths

Personalized and attentive service

High level of hospitality, remembering guests' names and meticulously managing schedules like massage bookings

Optimal location for sightseeing

Located in the heart of Hoan Kiem District, making it practical to walk to major attractions and well-known local restaurants

Flexible convenience services

Free shower facilities are available after check-out, making it convenient for freshening up before a late-night flight

Bedding and cleanliness management

Offers spacious rooms that meet 4-star standards and well-maintained bedding

Points to Note

Limited data sample

With around 10 cumulative reviews, further verification is needed to assess long-term service quality maintenance

Narrow lobby space

Due to the nature of old town buildings, the lobby is small, leading to insufficient waiting space during peak hours

Exposure to city noise

As a densely populated tourist area, street noise such as motorcycle horns at night may enter the rooms

Recommended For

Travelers who value personal interaction Suitable for those who prefer detailed care and advice from staff over standardized manuals Those who prefer efficient itineraries Independent travelers who primarily explore Hanoi city on foot and want to save travel time Travelers with late departure flights Those who will strategically utilize luggage storage and shower services after check

Rating Details

9.6 Exceptional 2,140개 리뷰

4-star hotel in the heart of Hanoi. Strengths include outstanding staff hospitality and an optimal hotel location, adjacent to St. Joseph's Cathedral and the Old Quarter. However, the lobby space may be somewhat narrow. Convenient access to Hoa Lo Prison and surrounding attractions makes it suitable for Hanoi city tourists.

Ratings by Trip Type

BEST
9.8
Teen
5
9.6
Family
3
9.5
Couple
59
9.3
Solo
21
9.0
Group
26
7.7
Biz
5

Detailed Ratings

Service BEST 9.6
Location 9.5
Cleanliness 9.2
Value for Money 9.1
Facilities 8.9

Score Distribution

9+ Exceptional
77% (90)
8-9 Excellent
16% (19)
7-8 Very Good
4% (5)
6-7 Good
1% (1)
Below 6
2% (2)

Guest Reviews

10.0 • Reviewer 1 • 2025.01
+ Clean and spacious room facilities • Delicious and diverse breakfast menu • Friendly and professional staff service
10.0 • Reviewer 2 • 2025.09
+ Excellent and safe location • Very friendly staff • Spacious and comfortable room
9.2 • Reviewer 3 • 2025.05
+ Friendly and attentive customer service • Professional massage booking guidance • Very comfortable bed condition
10.0 • Reviewer 4 • 2025.08
+ Very friendly staff response • Free shower facilities provided • Convenient location for travel
− Somewhat cramped lobby space
10.0 • Reviewer 5 • 2024.12
+ Excellent hospitality from staff • Optimal hotel location • Comfortable and pleasant room
See All 2,140 Reviews

Location

Map

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View more on Google Maps

Facilities & Services

Accommodation

Free Breakfast
Free Parking
24-Hour Front Desk

Languages

Korean Available

FAQ

What are the check-in and check-out times at Serene Central Hotel?

Check-in is available from 15:00, and check-out is until 11:00. The 24-hour front desk operates for your convenience at any time.

What amenities are available?

Free Wi-Fi is available in all areas, along with Western and Asian breakfast services. It is suitable for families with children, offering babysitting services and family rooms.

What is the cancellation policy?

Cancellation policies vary depending on the booking time and selected room type. It is essential to check the details, such as the free cancellation period, provided at the time of booking.

How is the public transportation accessibility?

It is located 0.8 km away, approximately an 11-minute walk from Hanoi Station (train). It is a very easy and convenient location for travelers using the train.

What are the nearby tourist attractions?

St. Joseph's Cathedral is 0.3 km away, and Hoa Lo Prison and the Old Quarter are also located nearby. The Vietnam Military History Museum and the Women's Museum are also within walking distance, making it ideal for sightseeing.

What is the overall guest review like?

Based on 10 reviews, it maintains an excellent rating of 9.6 out of 10. As a 4-star hotel, it receives very positive feedback on its facilities and overall service.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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