Analysis
Key Strengths
Flexible Problem-Solving: Demonstrates professionalism by offering complimentary upgrades and apologies for room assignment errors
Substantial Facilities: Offers well-maintained amenities including complimentary guest parking, a swimming pool, sauna, and massage services
Reliable Human Service: Provides a feeling of being well-cared for, with staff remembering guest names and offering attentive service
Local Convenience: Proximity to shopping malls and dining areas near Nguyen Van Loc allows for easy access to local infrastructure
Points to Note
Not Ideal for Tourism: Due to its distance from Hanoi's Old Quarter, travel time to and from city attractions can be considerable
Food and Beverage Service Limitations: Room service is not available 24 hours, making late-night meal arrangements challenging
Inadequate Spa Management: Concerns exist regarding potential skin damage and side effects due to varying staff proficiency when operating equipment
Recommended For
Rating Details
4-star hotel near Hanoi city center. Strengths include friendly staff service and excellent parking facilities, with well-equipped amenities. However, there may be bed assignments different from the reservation. Close to Ethnology Museum and Temple of Literature, suitable for business and leisure travelers.
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FAQ
What are the check-in and check-out times at Wyndham Garden Hanoi?
Check-in is at 14:00 and check-out is at 12:00. The hotel operates a 24-hour front desk for guest convenience. Guests are required to adhere to the specified check-in and check-out times.
What amenities are provided?
The hotel offers a variety of leisure facilities, including a swimming pool, sauna, massage, and public bath. For family travelers, a playground, babysitting, and children's meal services are also available. Free Wi-Fi is accessible throughout the property, and free parking is provided.
What is the cancellation policy?
Cancellation policies may vary depending on the room type and booking period. Generally, free cancellation is possible up to a certain time before check-in, but booking conditions must be confirmed. Detailed information can be found in the booking confirmation.
How is the public transportation accessibility?
The distance to Hanoi Station (train) is approximately 8.5 km, taking about 107 minutes on foot. Due to the distance from the station, using a car or taxi is much more efficient. Parking is free for guests arriving by car.
What are the nearby tourist attractions?
The Vietnam Museum of Ethnology is 6.9 km away, and the Temple of Literature and Imperial Academy are 8.2 km away. The One Pillar Pagoda and Ho Chi Minh Mausoleum are also located in the mid-8 km range. Major attractions, including the Vietnam Military History Museum, are within driving distance.
What is the guest rating?
Based on 10 reviews, the hotel has an excellent rating of 8.8 out of 10. As a 4-star hotel, it generally shows high satisfaction in terms of service and facilities, receiving positive feedback from actual guests.