Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Central Location
Located in Hoan Kiem District, offering good accessibility to major attractions
Staff Friendliness
Most guests mention the staff's kindness and professionalism
Room Cleanliness and Comfort
Generally, rooms are described as clean with comfortable beds
Excellent Water Pressure and Hot Water
Opinions indicate satisfaction with shower water pressure and temperature
Points to Note
Limited Space for Rooftop Pool and Facilities
The pool, gym, and sauna are on the same floor, making the area cramped, and the floor may be slippery
Bathroom Size and Layout
Some rooms have small bathrooms, and the shower space layout can be inconvenient
Inconsistent Service
While some staff provided good service, there are areas that require improvement
Recommended For
Rating Details
4-star hotel in the heart of Hanoi. Strengths include clean facilities and convenient location, with pet-friendly options. Note potential elevator wait times. Adjacent to Vietnamese Women's Museum and Hoa Lo Prison, suitable for couples and families.
Detailed Ratings
Review Keywords
Score Distribution
Location
Nearby Restaurants
Facilities & Services
Accommodation
Activities
Accessibility
FAQ
What are the check-in and check-out times at The Lapis Hotel?
Check-in is available from 2:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out may be possible upon request, subject to availability.
What are the main amenities offered?
Amenities include free Wi-Fi, an à la carte and dinner restaurant, a dessert cafe, an indoor swimming pool, a sauna, and a steam room. Babysitting services and family rooms are also available for family travelers.
What is the cancellation policy?
The cancellation policy may vary depending on the package and booking time. It is essential to check the cancellation terms provided at the time of booking. Generally, free cancellation is often possible up to 24-48 hours before check-in.
Is it convenient to use public transportation from the hotel?
Public transportation access is good. Hanoi Station (train) is approximately a 21-minute walk (1.6 km) away, making train travel convenient.
What tourist attractions are nearby?
Major attractions such as the Vietnamese Women's Museum (0.6 km), Hoa Lo Prison (1.2 km), St. Joseph's Cathedral (1.2 km), and the Old Quarter (1.7 km) are within walking distance or a short distance away. It is a very good location for sightseeing.
What is the overall guest review?
Based on 10 reviews, the hotel received a high rating of 8.7/10. This indicates a generally high level of guest satisfaction.