Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Convenient Location
Situated in the heart of the Tay Ho district, close to major attractions
Modern Accommodation Facilities
Bright, clean, and well-finished apartments equipped with excellent TVs and kitchens
Friendly and Prompt Communication
Staff responses are quick and helpful
Easy Self Check-in
The check-in process is simplified with clear instructions
Points to Note
Lack of Natural Light
Basic apartments may have limited natural light, making them dim even during the day
Noise from Thin Walls
Noise from adjacent rooms can be audible, so earplugs are recommended
No Housekeeping Service
Even for stays longer than 3 days, cleaning and towel changes are not provided and require a separate request
Recommended For
Rating Details
4-star hotel near West Lake. Strengths include clean facilities and excellent location. Pet-friendly. Rooms may be a bit small. Ideal for Hanoi city tours with proximity to Presidential Palace, Ho Chi Minh Mausoleum.
Detailed Ratings
Score Distribution
Location
Nearby Restaurants
ONKEL KARL'S
Chillo and Friendsss
Moto-Garden Cafe | Tay Ho (The Garage - Hanoi)
Hà Nội Ơi Vietnamese Kitchen
IVEGAN SUPERSHOP WESTLAKE
Chào Bạn - Vietnamese restaurant
Facilities & Services
Accommodation
FAQ
What are the check-in and check-out times at The Lumi Apartments West Lake by XOI Residences?
Check-in is available from 2:00 PM, and check-out is by 11:00 AM. These are standard operating hours, so it is advisable to contact the hotel in advance for any special requests.
What amenities are provided?
Free Wi-Fi, fully equipped kitchen facilities, family/child-friendly facilities, and family rooms are available. Additionally, common areas are equipped with air conditioning and heating, and the property is non-smoking.
What is the cancellation policy?
The cancellation policy may vary depending on the booking time. It is best to check the exact cancellation terms and refund eligibility at the time of booking. Generally, different policies may apply depending on the booking channel.
How is the public transportation accessibility?
Hanoi Station (train) is approximately a 65-minute walk away, about 5.2 km. When using public transport, travel time should be considered, and using other transportation methods like taxis is also convenient.
What are the nearby tourist attractions?
Sites such as the Presidential Palace Historical Site (3.4 km), Ho Chi Minh Mausoleum (3.6 km), One Pillar Pagoda (3.9 km), and Vietnam Museum of Ethnology (4.0 km) are located nearby. Various historical and cultural sites can be conveniently visited.
What is the guest rating?
Based on 10 reviews, the property has received a very high rating of 9.7/10. Guests appear to be generally satisfied with the facilities and services.