Somerset West Point Hanoi - Real Guest Reviews & Booking Info

  • Detailed ratings across 5 categories
  • 5-Star Hotel in Hanoi
Hanoi Somerset West Point Hanoi 5-Star Hotel room
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Somerset West Point Hanoi - Hanoi 5-Star Hotel

9.0
Hanoi
Hotel
Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange 사우나 나이트 라이프

Analysis

Key Strengths

Spacious Residence-Style Rooms

Equipped with kitchenettes and appliances, offering higher space utilization than standard hotel rooms

Excellent Ventilation System

Features openable windows and private balconies for easy indoor air management

Tranquil Environment Near West Lake (Tay Ho)

Offers a relatively quiet retreat away from the noisy Old Quarter with heavy motorcycle traffic

Practical Amenities

Includes a sauna and steam room to help relieve fatigue after travel or work

Keep in Mind

Limited Downtown Accessibility

Takes over 20 minutes by car to major attractions like Hoan Kiem Lake, with severe traffic congestion during rush hours

Inadequate Surrounding Pedestrian Environment

Narrow roads and unclear sidewalks near the hotel make it inconvenient to walk to restaurants or markets

Monotonous Breakfast Menu

Designed primarily for long-term guests, with limited variety and repetitive options for consecutive stays, which can become tiresome

Recommended For

Families Traveling with Children For those who require cooking facilities and need ample space for activities within the room Guests Staying for a Week or More Travelers who prefer a home Those Prioritizing a Quiet Stay Individuals who wish to escape the typical city noise of Hanoi and stay in a pleasant lakeside area

Categories

Excellent

Family Travel

  • Residence-style rooms with cooking facilities and washing machines
  • Generous room sizes suitable for multiple guests
  • Secure security system for family guests
Good

Pricing

  • Quite reasonable pricing compared to 5-star hotels
  • Excellent value for consecutive and long-term stays
  • Maintains average city prices relative to services provided
Good

Business

  • Desks provided to enhance concentration for work in the room
  • Stable Wi-Fi provided free of charge throughout all areas
  • Living convenience facilities suitable for long-term business travelers
Good

Location/Transportation

  • Located in the West Lake area of Hanoi, offering a quiet environment
  • Northern Hanoi area with excellent airport accessibility
  • Various international restaurants and cafes within walking distance
Excellent

Staycation Facilities

  • Outdoor swimming pool with views of West Lake
  • Sense of openness with individual balconies and openable windows
  • Luxury options available with private in-room swimming pools
Excellent

Review Summary

  • Strengths: Spacious rooms and excellent cleanliness
  • Weaknesses: Distance from major tourist attractions like the Old Quarter
  • Recommendations: For family travelers and business travelers

Rating Details

9.0 Exceptional 2,030개 리뷰

A 5-star hotel located near the northwest coast of West Lake, Hanoi. Strengths include excellent cleanliness and refreshing lake views, along with fully equipped premium kitchens for cooking. However, its distance from the city center can make travel somewhat inconvenient. Adjacent to the West Lake promenade and popular restaurants, it is suitable for families and long-term stays.

Detailed Ratings

Cleanliness BEST 9.4
Service 9.1
Value for Money 9.1
Facilities 9.0
Location 8.7

Location

Map

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FAQ

What are the check-in and check-out times at Somerset West Point Hanoi?

Check-in is available from 2 PM, and check-out is until noon. As a 5-star hotel in Hanoi, it provides smooth check-in and check-out services. It is advisable to reconfirm the detailed schedule upon booking confirmation.

What amenities are provided?

All rooms are equipped with free Wi-Fi, a work desk, and openable windows and balconies. The hotel operates a private swimming pool facility, offering guests a relaxing environment.

What is the cancellation policy?

The policy varies depending on the selected room type and booking conditions. It is essential to check the free cancellation deadline and any applicable fees before completing your reservation.

How is the public transportation accessibility?

The location is very convenient for travel by public transportation. Access to transportation connecting to major city hubs is excellent, making travel easy.

Are there any good tourist attractions nearby?

It is located close to major tourist attractions in Hanoi. Easy access to surrounding attractions makes it ideal for planning an efficient travel itinerary.

What is the overall guest review rating?

Based on 2030 actual reviews, the hotel has a high rating of 9.0 out of 10. Guest satisfaction is very high in terms of facility quality and service.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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