Fraser Suites Hanoi - Real Guest Reviews & Booking Info
✓Detailed ratings across 6 categories
✓5-Star Hotel in Hanoi
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Fraser Suites Hanoi - Hanoi
5-Star
Hotel
8.9
Hanoi
Hotel
Airport Transfer
Free Wi-Fi (All Rooms)
Currency Exchange
사우나
나이트 라이프
Analysis
Key Strengths
Location near West Lake
Offers a well-ordered residential atmosphere, away from the noise and pollution of Hanoi's city center
Well-ventilated room structure
Features openable windows and balconies, reducing the stuffiness typical of enclosed hotel rooms
Satisfactory relaxation facilities
Sauna and steam room facilities are available for guests to relieve travel fatigue
Consistent service quality
As evidenced by over 2,400 reviews and a 93% recommendation rate, cleanliness and responsiveness are consistently maintained
Keep in Mind
Limited city center accessibility
Travel to major tourist attractions like Hoan Kiem Lake may involve navigating traffic congestion
High price point relative to local costs
At approximately 190,000 KRW per night (≈ $131 USD), it is priced higher than typical 5-star hotels in Hanoi
Quiet surrounding environment
It is distant from nightlife or local night market culture that can be enjoyed late into the night
Recommended For
Travelers needing both work and relaxation
The spacious desk and quiet environment are conducive to combining work and leisure
Families prioritizing a comfortable living environment
Prefer larger rooms and a safer neighborhood over the bustling Old Quarter
Those planning long
The facilities for laundry and cooking, along with consistent hygiene management, are noteworthy
Categories
Good
Dining/Meals
•High-quality breakfast buffet with a variety of dishes
•On-site authentic Asian cuisine restaurant
•Numerous global dining options within walking distance
Excellent
Family Travel
•Fully equipped with kitchen facilities and appliances like washing machines
•Spacious room layouts that can accommodate large families
•Dedicated children's swimming pool facilities and safety management
Good
Pricing
•Reasonable price range among 5-star serviced apartments
•Excellent value for money considering room size and facilities
•Competitive accommodation rates for long-term stays
Good
Business
•Large desks installed to enhance work concentration
•Stable and fast free Wi-Fi environment provided
•Lounge and services available for business meetings
Excellent
Location/Transportation
•Quiet location in the heart of Hanoi's West Lake area
•Directly connected to Syrena Tower, a large shopping mall
•Convenient access to major tourist attractions and the city center
Excellent
Staycation Facilities
•Outdoor swimming pool with West Lake views
•Private in-room swimming pool and balcony
•Fitness center equipped with the latest equipment
Excellent
Review Summary
•Pleasant environment and spacious rooms near West Lake
•Professional and friendly service from staff
•High recommendation from families and long-term guests
Rating Details
8.9Excellent2,407개 리뷰
5-star serviced residence near Hanoi's West Lake. Known for excellent room cleanliness and spacious interiors, featuring an outdoor pool with lake views. Note potential traffic congestion during peak hours. Ideal for families and long stays, with proximity to Syrena Shopping Mall and dining options.
What are the check-in and check-out times at Fraser Suites Hanoi?
Check-in is available from 2:00 PM, and check-out is until 12:00 PM. Seamless check-in and check-out procedures are provided according to 5-star service standards.
What are the main amenities offered?
Complimentary Wi-Fi is available in all rooms, and guests can enjoy a private swimming pool. Openable windows, balconies, and desks for work are fully equipped for a comfortable stay.
What is the cancellation policy?
Policies vary depending on the room type selected and the booking time. The availability of free cancellation and specific deadlines must be checked in advance through the reservation confirmation.
How is the accessibility via public transportation?
The hotel is located in a spot with excellent public transportation access. It is equipped with a transportation environment that allows for convenient travel to various parts of Hanoi city.
Are there any good tourist attractions nearby?
Accessibility to major tourist attractions is excellent. Being located in the heart of the city center, it is ideal for efficiently exploring famous tourist spots.
What is the overall guest satisfaction level?
Based on 2,407 reviews, the hotel maintains a high rating of 8.9 out of 10. It receives very positive evaluations for its overall facilities and service quality.
