Analysis
Key Strengths
Direct connection to Lotte Mart Hanoi
The underground mart and department store are connected within the building, making it very convenient to procure groceries and shop
Fully equipped cooking and laundry facilities
As a residence-style room, simple cooking and laundry are possible, making it suitable for long-term stays
Various wellness facilities
Equipped with sauna, steam room, and hot spring facilities, it provides a practical environment to relieve fatigue from travel
High-rise ventilation structure
With balconies and openable windows, ventilation is easy without feeling stuffy, even on a high floor
Good to Know
Severe traffic congestion
In the Ba Dinh district near the Giam Ma intersection, travel time during rush hours can be very long
Limited services compared to a hotel
Compared to the Lotte Hotel in the same building, the level of dedicated concierge or personalized service is lower than expected
High price in the 180,000 KRW range
The cost of stay is relatively high compared to the general residence prices in Hanoi
Recommended For
Categories
Dining/Meals
- • Excellent accessibility to various high-end restaurants within the building
- • Easy procurement of ingredients and cooking due to the presence of Lotte Mart
- • High quality of breakfast service and diverse menu selection
Family Travel
- • Optimized for family stays with kitchen and laundry facilities
- • Spacious rooms and separate living areas provided
- • Easy access to children's facilities within the shopping mall
Pricing
- • Reasonable cost compared to its 5-star brand status
- • Excellent value for money for long-term stays
- • Competitive pricing compared to other 5-star hotels in the city center
Business
- • Spacious desks and stable wireless internet in rooms
- • Proximity to major business offices and embassies in the city center
- • High concentration for work due to a quiet and pleasant environment
Location/Transportation
- • Convenient access connected to Lotte Mart and department store
- • Good accessibility to major attractions due to its location in the center of Hanoi
- • Convenient hub for airport transfers and public transportation
Staycation Facilities
- • Enjoy panoramic city views from high-floor rooms
- • Access to a private swimming pool and top-tier fitness facilities
- • Excellent sense of openness with spacious balconies and openable windows
Review Summary
- • Strengths: Overwhelming views and friendly service quality
- • Weaknesses: Traffic congestion on surrounding roads during rush hours
- • Recommendations: Long-term business travelers and families
Rating Details
A 5-star guesthouse located in the city center adjacent to Lotte Center Hanoi. Its strengths are excellent cleanliness and convenient location, with fully equipped cooking facilities making it suitable for long-term stays. However, elevator waiting times may occur due to its high floors. Close to West Lake and the Old Quarter, it is ideal for city tourists and those looking for a month-long stay.
Detailed Ratings
Location
FAQ
What are the check-in/check-out times for Lotte The Residence?
Check-in is available from 3 PM, and check-out is until noon. Its location in the heart of Hanoi makes it very convenient for coordinating travel schedules. The possibility of time adjustment can be checked based on requests made at the time of booking.
What amenities are provided?
Guests can use free Wi-Fi and a private swimming pool, and there are openable windows and balconies. A desk is provided for work, making it suitable for business customers. It offers a comfortable stay environment at a 5-star level.
What is the cancellation policy?
Cancellation policies may vary depending on the room type and booking period. The free cancellation deadline requires a detailed check of the terms and conditions before confirming the reservation. Generally, no penalty is incurred for cancellations made 24-48 hours before check-in.
How is the public transportation accessibility?
Public transportation options are well-equipped nearby, making it very easy to travel around the city. It is a good location to access routes connecting Hanoi's major hubs. You can conveniently visit various parts of the city using public transportation.
What are the nearby tourist attractions?
It is in close proximity to Hanoi's major attractions, offering excellent tourist accessibility. Various sights and activities are concentrated in the surrounding area, allowing for sightseeing on foot or with short trips. It is an optimal location to enjoy travel with an efficient itinerary.
What is the guest review score?
With 1157 reviews, it has achieved a high score of 9.1 out of 10. As a 5-star non-hotel accommodation, it has received excellent evaluations for its overall service and facilities. The satisfaction of actual guests is very high.