Tokyo Hotel SAILS - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • BestValueForMoney: 9.3
  • 3-Star Hotel in Tokyo
Tokyo Hotel SAILS 3-Star Hotel room
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Hotel SAILS - Tokyo 3-Star Hotel

9.1
Tokyo
Hotel
Public Transit (330m) Free Wi-Fi (All Rooms) Air Conditioning Balcony/Terrace 현지 문화 체험 종교적 장소

Analysis

Key Strengths

Spacious and comfortable rooms

providing optimal space for family travelers

Excellent cleanliness maintenance

neatness that leads to high guest satisfaction

Friendly staff service

proactive support for guest convenience

Excellent value for money

satisfactory facilities and service experience for the price

Points to Note

Approximately 8 minutes on foot to the main station

travel time needs to be considered when using public transportation

Potential issues with reservation confirmation during check-in

occasional delays in procedures due to system errors

Difficulty in identifying location for first-time visitors

using map apps like Google Maps is recommended

Recommended For

Family travelers to Tokyo those who prefer spacious rooms and individual beds Those who prefer clean and quiet accommodations prioritizing high cleanliness and a peaceful atmosphere Travelers who value friendly service expecting attentive staff service, including local information guidance

Categories

Excellent

Family Travel

  • Optimal accommodation for family travelers
  • Quad rooms provided for very convenient family stays
  • Individual beds provided for each family member, leading to high satisfaction
Average

Price

  • Average price of 341,233 KRW per night (approximately $235 USD), which is somewhat high
  • Approximately 124% of the average for 3-star hotels in Tokyo
  • Despite the high price, guest satisfaction is very high
Good

Location/Transportation

  • Located in the Asakusa area, with a quiet atmosphere
  • Approximately 8 minutes on foot to the nearest station
  • Convenient access to Ueno Station for travel to Narita Airport
Limited

Staycation Facilities

  • Features a private swimming pool within the hotel
  • No information available on other leisure facilities besides the pool
  • No guest reviews related to the swimming pool are available
Excellent

Review Summary

  • Strengths: Excellent cleanliness, spacious rooms, friendly staff
  • Weaknesses: Issues with reservation processing during check-in
  • Recommendations: For family travelers, those who prefer clean and quiet accommodations

Rating Details

9.1 Exceptional 1,914개 리뷰

A 3-star hotel located a 5-minute walk from Asakusa Station. Strengths include friendly staff service and excellent facilities for the price, providing a comfortable stay experience. However, staff service during check-in may be insufficient. Close to Senso-ji Temple and Ueno Park, it is suitable for first-time visitors to Tokyo and budget travelers.

Ratings by Trip Type

BEST
9.8
Biz
2
9.2
Solo
30
9.2
Teen
134
9.2
Group
308
9.1
Couple
26
9.0
Family
170

Detailed Ratings

Service BEST 9.5
Cleanliness 9.4
Value for Money 9.3
Facilities 9.1
Location 8.3

Score Distribution

9+ Exceptional
69% (510)
8-9 Excellent
20% (148)
7-8 Very Good
5% (34)
6-7 Good
4% (32)
Below 6
2% (13)

Guest Reviews

10.0 Reviewer 1 2025.11
+ Prompt room cleanliness • Very quiet atmosphere • Friendly and polite staff
9.0 Reviewer 2 2019.03
+ Asakusa area stay experience • Very good room • New hotel
10.0 Reviewer 3 2025.10
+ Clean and spacious room • Excellent value for money • Friendly staff
9.5 Reviewer 4 2019.03
+ Excellent facilities • Quad room convenient for family trips
10.0 Reviewer 5 2025.08
+ Kind and considerate staff • Very satisfying stay
6.5 Reviewer 6 2019.03
+ Room cleanliness and design • Room comfort • Excellent proximity to the station
Inadequate response from check-in staff
10.0 Reviewer 7 2025.10
+ Clean room • Friendly staff • Family individual beds provided

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

24-Hour Front Desk

FAQ

What are the check-in/check-out times for Hotel SAILS?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. As a 3-star hotel located in Tokyo, it is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

It is equipped with various amenities such as free Wi-Fi (in all rooms) and a kitchen. It is characterized by convenient public transportation access and its proximity to Akihabara.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Free cancellation availability and cancellation deadlines must be confirmed at the time of booking. Generally, free cancellation is often possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is located approximately a 5-minute walk (0.3km) from Minowa Station (subway) and an 8-minute walk (0.6km) from Gakushuinshita Station, making travel easy.

What are the nearby attractions?

Major attractions include Senso-ji Temple (1.4km), Asakusa (1.7km), Ueno Park (2.2km), Tokyo Skytree (2.5km), and Ginza (6.7km). It is in a good location for sightseeing, being close to major landmarks.

What is the guest rating?

It received a rating of 9.1/10 from 10 guests. This is a very excellent rating, indicating a generally high level of satisfaction. Detailed reviews can be found on booking sites.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Guarantee

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