Ascott Marunouchi Tokyo - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 4-Star Hotel in Tokyo
Tokyo Ascott Marunouchi Tokyo 4-Star Hotel room
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Ascott Marunouchi Tokyo - Tokyo 4-Star Hotel

9.0
Tokyo
Hotel
Wheelchair Accessible Pet Friendly Free Parking Public Transit (160m) Free Wi-Fi (All Rooms) Currency Exchange Daily Housekeeping
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Spacious Room Layout

Apartment-style structure with separate kitchen, living room, and bedroom

Excellent Facilities

Fully equipped kitchen, large refrigerator, washer/dryer (upon request)

Pleasant Indoor Environment

Cleanliness like a new building and modern interior

Proximity to Tokyo Station

Excellent transportation convenience and surrounding accessibility

Points to Note

Some Room TVs Malfunctioning

Suggests a need for inspection

Variable Satisfaction with Breakfast Service Quality

Opinions exist that it falls short of expectations for the price

Unfriendly Front Desk Experience

Indicates a need for improvement

Recommended For

Long Useful kitchen and laundry facilities for cooking Family Travelers Offers spacious rooms and separate living areas Visitors to the Tokyo Station Area Ensures convenient transportation and tourist accessibility

Categories

Average

Dining/Meals

  • Negative feedback regarding breakfast quality and price.
  • Mentions of menu limitations, such as restrictions on egg dish orders.
  • Positive mention of delicious food at a Singaporean restaurant.
Good

Family Travel

  • Suitable for family trips with spacious rooms and kitchen facilities.
  • Cozy rooms where families can have a good time together.
  • King-size beds and extra beds are available.
Expensive

Pricing

  • Average price of 1,097,574 KRW per night, 175% higher than the 4-star average.
  • Requires consideration of value for money due to the significantly high price range.
  • May be reasonable when utilizing promotions and packages.
Good

Business

  • Spacious rooms and kitchens, suitable for a work environment.
  • Positive feedback on friendly staff service.
  • Facilities are convenient even for long-term stays.
Limited

Location/Transportation

  • Located within Tokyo.
  • Lack of specific public transportation accessibility information.
  • No mention of the location itself in the reviews.
Good

Staycation Facilities

  • Features a private swimming pool.
  • Mentions of stylish interior and beautiful views from the rooms.
  • Comfortable relaxation possible with spacious rooms and kitchen facilities.
Good

Review Summary

  • Positive evaluations for spacious rooms, kitchens, and friendly staff.
  • Dissatisfaction with breakfast and some services relative to the price.
  • Satisfaction with stylish interiors and beautiful views.

Rating Details

9.0 Exceptional 1,416개 리뷰

4-star hotel, a 5-minute walk from Tokyo Station. Strengths include spacious, cozy rooms and fully equipped kitchen facilities; pets are welcome. Washer/dryer available upon advance request. Close to Ginza and Ueno Park, suitable for business and family trips to Tokyo.

Ratings by Trip Type

BEST
9.3
Solo
82
9.1
Couple
331
9.1
Teen
80
9.0
Biz
103
9.0
Group
55
8.9
Family
113

Detailed Ratings

Cleanliness BEST 9.6
Service 9.1
Facilities 9.0
Location 8.9
Value for Money 8.8

Score Distribution

9+ Exceptional
64% (483)
8-9 Excellent
25% (187)
7-8 Very Good
5% (40)
6-7 Good
3% (26)
Below 6
2% (13)

Guest Reviews

10.0 Reviewer 1 2022.07
+ Spacious room and kitchen • Friendly staff
4.0 Reviewer 2 2017.05
+ Room upgrade provided
Broken TV • Inexperienced breakfast service
4.4 Reviewer 3 2025.09
+ Stylish interior • Beautiful room view
Unfriendly reception staff • Poor breakfast
9.5 Reviewer 4 2018.01
+ Spacious and clean room • Well-equipped kitchen • King-size bed
Washer/dryer requires advance request
9.2 Reviewer 5 2025.10
+ Spacious and cozy room • Fully equipped kitchen • Delicious Singaporean restaurant

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Ascott Marunouchi Tokyo?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Located in the heart of Tokyo, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The hotel offers a swimming pool, free Wi-Fi in all rooms, convenient access to public transportation, and various other amenities such as proximity to Tokyo Tower. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Otemachi Subway Station (approx. 3 minutes walk, 0.2km), making it easy to travel around Tokyo.

What are the nearby tourist attractions?

Ginza (1.8km), Ueno Park (3.3km), Tokyo Tower (3.5km), Asakusa (4.2km), and Senso-ji Temple (4.4km) are nearby. It offers good accessibility to major attractions.

What is the guest rating?

The hotel received a rating of 9.0/10 from 10 guests. Overall, it has received very satisfactory reviews. For more detailed reviews, please refer to actual guest feedback.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Guarantee

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