The Okura Tokyo - Real Guest Reviews & Booking Info

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  • Detailed ratings across 5 categories
  • 5-Star Hotel in Tokyo
Tokyo The Okura Tokyo 5-Star Hotel room
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The Okura Tokyo - Tokyo 5-Star Hotel

9.5
Tokyo
Hotel
Wheelchair Accessible Free Parking Public Transit (360m) Free Wi-Fi (All Rooms) 스팀룸/한증실 Bar

Analysis

Key Strengths

Meticulous Omotenashi

The professional and friendly Japanese hospitality of the staff provides a high level of satisfaction

Tokyo High-Rise Views

Offers unobstructed panoramic views of the Akasaka cityscape

Retro Aesthetic Interior

Experience a timeless and unique Japanese architectural design language

Quiet Urban Location

Suitable for those seeking calm and peaceful relaxation away from the city's hustle and bustle

Consideration for Family Stays

Provides a stable and comfortable environment for stays with children

Keep in Mind

Very High Accommodation Costs

Over 1,700,000 KRW per night, requiring ample budget flexibility

In-Room TV Internet Connection

Some guests have reported unstable TV internet connections, indicating a need for improvement

French Toast for Breakfast is Extra

Not included in the buffet breakfast; incurs an additional charge

Recommended For

Experiencing Traditional Japanese Service Travelers who wish to deeply feel Okura's distinctive omotenashi culture Quiet and Peaceful Relaxation Vacationers seeking pure comfort away from the city's crowds Commemorative Trips for Special Occasions Those looking to create memories against a backdrop of a luxurious atmosphere and high

Categories

Good

Dining

  • Very diverse breakfast menu options
  • Excellent overall quality of breakfast dishes
  • French toast incurs an additional charge
Excellent

Family Travel

  • Great for a comfortable stay with children
  • Staff's friendly service is family-friendly
  • Highly recommended for families with children
Average

Pricing

  • Average price per night is 1,706,721 KRW (approx. $1,177 USD)
  • 133% of the average for 5-star hotels in Tokyo
  • Offers top-tier value despite the high price
Excellent

Business

  • Highly recommended for business trips and stays
  • Staff respond fluently in English, making it convenient
  • Top-class service is suitable for business clients
Good

Location/Transportation

  • Comfortable stay in a quiet urban location
  • Excellent city views from high floors
  • Convenient access to major tourist attractions and transportation
Excellent

Review Summary

  • Praised for staff's top-tier hospitality and service
  • Offers an experience of the essence of omotenashi culture
  • Room TV internet connection and other aspects require improvement

Rating Details

9.5 Exceptional 2,477개 리뷰

A unique 5-star Japanese hotel, a 5-minute walk from Akasaka Station. Boasts omotenashi culture and a grand lobby, offering fantastic Tokyo Tower views. Note: French toast may be an extra charge. Adjacent to Ginza and Shinjuku Gyoen, ideal for luxury Tokyo travelers.

Ratings by Trip Type

BEST
9.5
Couple
188
9.4
Biz
15
9.4
Solo
64
9.4
Family
33
9.4
Teen
20
9.4
Group
50

Detailed Ratings

Cleanliness BEST 9.9
Service 9.7
Facilities 9.6
Value for Money 9.3
Location 8.9

Score Distribution

9+ Exceptional
80% (266)
8-9 Excellent
15% (51)
7-8 Very Good
3% (11)
6-7 Good
1% (2)
Below 6
1% (3)

Guest Reviews

9.2 Reviewer 1 2025.07
+ Excellent staff response • Various breakfast menu • Excellent breakfast dishes
French toast is paid • TV internet not connected
10.0 Reviewer 2 2025.07
+ Unique Japanese-style hotel • Experience Japanese omotenashi culture • Timeless retro lobby design
9.6 Reviewer 3 2025.08
+ Luxurious atmosphere • View of Tokyo city
9.6 Reviewer 4 2025.10
+ Best hotel • Top-level service
10.0 Reviewer 5 2025.09
+ Unchanging hospitality • Fluent English-speaking staff • Quiet location

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at The Okura Tokyo?

Check-in is generally from 3:00 PM, and check-out is by 11:00 AM. It is advisable to confirm the exact times at the time of booking. It is conveniently located in the heart of Tokyo.

What amenities are provided?

Free Wi-Fi (in all rooms), convenient access to public transportation, and various amenities such as Tokyo Tower are provided. These facilities offer guests a comfortable and convenient experience. Additional amenities can be confirmed at the time of booking.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. It is essential to check the availability of free cancellation and the cancellation deadline. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Toranomon-hills Subway Station (approx. 5-minute walk, 0.3km) and Kamiyacho Station (Subway) (approx. 6-minute walk, 0.5km). Its proximity to major subway stations allows for easy travel anywhere within Tokyo.

What are the nearby tourist attractions?

Nearby tourist attractions include Tokyo Tower (1.0km), Ginza (2.2km), Shinjuku Gyoen National Garden (3.7km), Shibuya Crossing (4.0km), and Meiji Jingu Shrine (4.2km). Its proximity to various attractions allows for convenient sightseeing. It is a location that allows easy access to Tokyo's major landmarks.

What is the guest review score?

It has received a very high rating of 9.5/10 from 9 guests. This indicates satisfaction with the excellent service and facilities. Overall, it has received positive reviews.

Family Travel Info

✓ Kids Pool

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels
Luxury Hotel

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