Ulsan Samsan CUSTOM HOTEL (Customer Hotel) - Real Guest Reviews & Booking Info

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  • Detailed ratings across 5 categories
Ulsan Ulsan Samsan CUSTOM HOTEL (Customer Hotel) Hotel room
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Ulsan Samsan CUSTOM HOTEL (Customer Hotel) - Ulsan Hotel

9.1
Ulsan
Hotel
Free Parking Public Transit (400m) Parking

Analysis

Key Strengths

Smart Room Control

Control lighting, curtains, and TV with a "Genie" voice command

Comfortable Sleep Environment

Provided with soft sleepwear and comfortable bedding

Spacious and Clean Bathrooms

Most rooms feature large bathrooms with bidets

Convenient Amenities

In-room PC, massage chair, and simple breakfast provided

Good to Know

Some Room TV Malfunctions

Mentions of electric shock concerns and insufficient front desk response

Potential for Noise

Located near entertainment districts, occasional noise is mentioned

Lack of Amenities

Toothpaste, toothbrushes, and razors are not provided; towels are noted as being worn

Recommended For

Convenient Business Trips In Those Prioritizing a Pleasant Relaxation Space Clean facilities, comfortable bedding, and sleepwear Those Preferring Smart Technology Experiences Voice

Rating Details

9.1 Exceptional 604개 리뷰

Hotel located near Ulsan Station. Strengths include friendly staff and clean accommodations, offering a comfortable stay. Occasional water noise may be heard. Ideal for Ulsan travelers with proximity to Ulsan Museum and Taehwagang Simni Bamboo Grove.

Ratings by Trip Type

BEST
9.1
Biz
13
9.1
Couple
53
9.1
Solo
27
8.9
Family
14
8.6
Group
19

Detailed Ratings

Cleanliness BEST 9.1
Service 9.1
Value for Money 9.1
Location 9.0
Facilities 8.9

Score Distribution

9+ Exceptional
66% (78)
8-9 Excellent
23% (27)
7-8 Very Good
3% (3)
6-7 Good
3% (4)
Below 6
6% (7)

Guest Reviews

10.0 Reviewer 1 2025.10
+ Clean and fluffy room • Satisfied with styler and bathtub • Overall maximum satisfaction
Insufficient outlets in the vanity area
8.8 Reviewer 2 2025.05
+ Overall satisfied • Simple but edible meals
Occasional noise between floors
10.0 Reviewer 3 2025.08
+ Room very clean • Large bathtub and comfortable bedding • OTT viewing available
Massage chair needs maintenance
8.4 Reviewer 4 2025.01
+ Spacious parking lot • Satisfactory cleanliness • Free breakfast provided
Air conditioning unavailable due to heating control • Insufficient repair of broken TV
10.0 Reviewer 5 2025.07
+ Convenient pajamas provided • Comfortable massage chair
10.0 Reviewer 6 2025.04
+ Convenient transportation, comfortable facilities • Spacious bathroom and good amenities • Satisfied with breakfast and parking
Entertainment district noise • Late check-in time
10.0 Reviewer 7 2023.01
+ Convenience of automated system • Clean spa facilities • Thoughtful amenities provided
Late checkout not possible
8.4 Reviewer 8 2025.04
+ Right in front of Taehwagang Station • Spacious interior • Convenient business facilities
Old towels
10.0 Reviewer 9 2024.09
+ Welcoming curtains • Clean and spacious bathroom • Convenient convenience store location • Comfortable pajamas provided
Air conditioning performance somewhat slow • High price makes sharing a room burdensome
10.0 Reviewer 10 2025.05
+ Friendly owner • Clean accommodation • Spacious bathroom
Occasional water sounds

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking

FAQ

What are the check-in and check-out times for Ulsan Samsan CUSTOM HOTEL (Customer Hotel)?

Check-in is available from 3:00 PM, and check-out is until 11:00 AM. The hotel is conveniently located in the center of Ulsan, offering easy access to major attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided at the hotel?

Public transportation is easily accessible, and there is good proximity to key facilities such as the Ulsan Museum. Detailed information on amenities can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

Is it convenient to use public transportation?

Public transportation is very convenient. It is close to Taehwagang Station (approx. 6 minutes walk, 0.4km), making it easy to travel around the city.

What are the nearby tourist attractions?

Major tourist attractions include the Ulsan Museum (4.0km), Taehwagang Simni Bamboo Grove (4.4km), Taehwagang Grand Park (4.9km), Jangsaengpo Whale Museum (5.0km), and Ulsan Grand Park (5.5km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest rating?

Based on 10 reviews, the hotel received a rating of 9.2/10. It is highly rated by guests. For detailed reviews, please refer to the actual guest review section above.

Special Highlights

Top Rated by Couple Travelers

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