Twinpalms Surin Beach Phuket - Real Guest Reviews & Booking Info

✓ Honest reviews from real guests
✓ Detailed ratings across 5 categories
✓ 5-Star Hotel in Phuket

Phuket Twinpalms Surin Beach Phuket 5-Star Hotel room

1 / 30

Twinpalms Surin Beach Phuket - Phuket 5-Star Hotel

Name: Twinpalms Surin Beach Phuket
Address: Phuket, Phuket, TH
Price range: ₩826081
Rating: 9.0

9.0

Phuket

Hotel

Free Parking Airport Transfer Beach 230m Currency Exchange Free Wi-Fi (All Rooms) Beach 데이트 장소

Analysis

Key Strengths

Smart contactless service

The hotel's dedicated app provides fast chat responses within approximately 5 minutes for everything from room service orders to requests

Bedding and room management

Guests can choose their preferred pillow type, and the air conditioning remains on even when guests are out, ensuring a consistently comfortable indoor temperature

Quiet pool facilities

The pool features varying depths for convenience and has a low guest density, making it suitable for enjoying water activities in peace

Dedicated shuttle and partnership benefits

In addition to the nearby Surin Beach, a free shuttle service operates to a beach club a 10-minute drive away in Bang Tao Beach, enhancing convenience for transportation

Points to Note

Lack of external infrastructure

The selection of restaurants around the resort is limited, food and beverage prices within the hotel are high, and taxi fares are more expensive compared to other areas when traveling

Nearby construction noise

Construction noise due to development near the resort may be intermittently heard, so guests sensitive to noise should be aware

Distance from the beach

The resort is not directly connected to the sea, and there is a positional constraint requiring the use of a public beach within walking distance

Recommended For

Long stays at the resort Travelers who prefer static relaxation and actively utilize hotel app services and facilities Beach club enthusiasts Those who want to conveniently access famous Phuket hotspots like Catch Beach Club using the dedicated shuttle Couples who value refined hospitality Practical travelers planning for special occasions, as the welcome service and anniversary対応 capabilities are excellent

Rating Details

9.0 Exceptional 748개 리뷰

A 5-star luxury resort near the blue sea. Features friendly staff service and lavish anniversary room decorations, offering a perfect relaxation. However, limited nearby restaurants may create a sense of isolation. Close to Phuket Fantasea and Patong Beach, it's ideal for romantic travelers.

Ratings by Trip Type

BEST

9.3

Couple

174

9.3

Solo

9.3

Group

9.1

Family

8.4

Teen

7.2

Biz

Detailed Ratings

Service BEST 9.6

Cleanliness 9.5

Facilities 9.4

Value for Money 9.3

Location 8.7

Score Distribution

9+ Exceptional

76% (179)

8-9 Excellent

15% (36)

7-8 Very Good

4% (10)

6-7 Good

3% (7)

Below 6

2% (4)

Guest Reviews

9.6 • Reviewer 1 • 2025.09

+ Cozy resort atmosphere • Comfortable room condition • Excellent hotel facilities

− Construction noise in the surrounding area • Inconvenient external walking environment

8.4 • Reviewer 2 • 2025.12

+ Duplex room with private pool • Convenient beach shuttle service • Excellent restaurant location nearby

10.0 • Reviewer 3 • 2025.07

+ Variety of pillows to choose from • Quiet pool with varying depths • Convenient service using the app

− Narrow happy hour space • Somewhat disappointing breakfast quality

9.6 • Reviewer 4 • 2023.05

+ Friendly welcome and welcome service • Spacious and comfortable room space • Convenient hotel-exclusive app

− Lack of nearby restaurants and isolated location • Expensive hotel restaurant prices

10.0 • Reviewer 5 • 2024.07

+ Friendly and attentive staff service • Gorgeous anniversary room decoration • Custom care beyond expectations

See All 748 Reviews

Location

Map

Loading map...

View on Google Maps

Nearby Restaurants

Burger

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Fitness Center

FAQ

What are the check-in/check-out times at Twinpalms Surin Beach Phuket?

Check-in is available from 2:00 PM, and check-out is until 12:00 PM. The 24-hour front desk operates to provide constant support for check-in/check-out and related inquiries.

What amenities are provided?

The resort is equipped with food and beverage facilities such as a restaurant, bar, and poolside bar, as well as professional leisure facilities like massage and a steam room. Free Wi-Fi is available throughout the property, and various conveniences for guests are provided, including a hair salon and ironing service.

What is the cancellation policy?

The policy varies depending on the selected room type and booking time. It is essential to check the free cancellation period and detailed terms and conditions at the time of booking.

How is the public transportation accessibility?

The location is accessible by public transportation, making travel convenient. Accessibility to major areas within Phuket is good, allowing for flexible travel.

What are the nearby tourist attractions?

Phuket Fantasea (2.4 km) and Patong Beach (8.1 km) are located nearby. Major attractions such as Bangla Road and Jungceylon Shopping Mall are also within easy driving distance.