Tokyo The Sanctus Ebisu - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 3-Star Guesthouse in Tokyo
Tokyo The Sanctus Ebisu 3-Star Guesthouse room
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The Sanctus Ebisu - Tokyo 3-Star Guesthouse

5.5
Tokyo
Guesthouse
Public Transit (840m) Free Wi-Fi (All Rooms) Air Conditioning 나이트 라이프

Analysis

Key Strengths

Presence of positive reviews

Some guests have expressed satisfaction

Modern facilities

In-room amenities have been mentioned

Quick response from management team

Prompt action taken in case of issues

Points to Note

Insufficient cleaning and sheet changes

Cleaning was not performed on the second day of a two-night stay

Small rooms and uncomfortable bedding

Provided as futons rather than beds, with very limited space

Defects in kitchen facilities

Pan coating peeled off, making cooking impossible; steep internal stairs

Lack of information on amenities

Limited information available on the hotel's own provided amenities

No elevator installed

Difficulty in transporting luggage for higher floors

Recommended For

Travelers who prefer a BNB experience Based on some positive experiences Those who wish to use self The existence of facilities is confirmed, but there are functional issues Travelers with light luggage and no mobility issues Considering the use of stairs and luggage transport

Categories

Expensive

Pricing

  • Average of 396,372 KRW per night - 144% compared to 3-star hotels
  • Higher price range compared to other 3-star hotels
  • Needs consideration in terms of value for money
Average

Location/Transportation

  • Located in Tokyo city center - Accessibility is expected to be good
  • Lack of detailed transportation convenience information
  • No information about the surrounding environment
Limited

Accessibility

  • Mention of 4th-floor rooms without an elevator
  • Inconvenience of having to carry heavy luggage oneself
  • Unsuitable for the elderly or travelers with a lot of luggage
Poor

Review Summary

  • Many very negative reviews - cleanliness, outdated facilities
  • Extremely few positive reviews exist - "5 star" rave reviews
  • Overall low rating, 0% recommendation rate recorded

Rating Details

5.5 Okay 162개 리뷰

5-minute walk from Ebisu Station, a 3-star guesthouse. Modern amenities and clean facilities are strengths, offering a comfortable stay. However, rooms may be somewhat small. Close to Shibuya Crossing and Meiji Jingu, suitable for Tokyo travelers.

Ratings by Trip Type

BEST
7.8
Group
4
7.6
Couple
3
7.0
Family
5
6.0
Solo
17

Detailed Ratings

Location BEST 6.7
Cleanliness 6.6
Facilities 6.1
Service 6.1
Value for Money 5.4

Score Distribution

9+ Exceptional
15% (4)
8-9 Excellent
12% (3)
7-8 Very Good
4% (1)
6-7 Good
19% (5)
Below 6
50% (13)

Guest Reviews

10.0 Reviewer 1 2024.11
+ Excellent service • Intention to revisit
5.2 Reviewer 2 2025.02
+ Quick response • Management team's swift action
Photos differ from reality • Insufficient cooking facilities • Inconvenient room layout
6.8 Reviewer 3 2025.09
+ Modern amenities • Spacious bathroom
Lack of flexibility • Small room

Location

Map

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Nearby Restaurants

Facilities & Services

FAQ

What are the check-in and check-out times for The Sanctus Ebisu?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. It is conveniently located in the center of Tokyo, providing easy access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

Free Wi-Fi (in all rooms), convenient public transportation access, and various amenities such as Tokyo Tower are available. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Shirokanedai Station (Subway) (approx. 11 minutes on foot, 0.8km) and Ebisu Subway Station (approx. 12 minutes on foot, 0.9km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Shibuya Crossing (2.5km), Tokyo Tower (2.9km), Meiji Jingu (4.1km), Shinjuku Gyoen National Garden (4.8km), and Ginza (5.3km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest rating?

It received a rating of 5.6/10 from 10 guests. It is receiving diverse reviews. For detailed reviews, please check the actual guest review section above.

Family Travel Info

✓ Free Children Policy

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