Sungai Petani SWISS AVENUE HOTEL - Real Guest Reviews & Booking Info

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Sungai Petani SWISS AVENUE HOTEL 5-Star Hotel room
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SWISS AVENUE HOTEL - Sungai Petani 5-Star Hotel

8.6
Sungai Petani
Hotel
Wheelchair Accessible Free Breakfast Free Parking Free Wi-Fi (All Rooms) Free Breakfast Air Conditioning Daily Housekeeping

Analysis

Key Strengths

Improved Maintenance

Following a change in management and renovation in 2021, the cleanliness of rooms and bathrooms is stable

Unique Theme

Utilizing a safari park theme and a hippopotamus logo creates a more distinctive atmosphere than typical business hotels

Swimming Pool Facilities

The spacious outdoor swimming pool with a large screen is a key area that highly satisfies guests traveling with children

Prompt Service

For facility malfunctions such as door locks or other requests, reception's feedback and actions are generally prompt, within approximately 30 minutes

Points to Note

Room Layout Differences

Rooms designated as 2-bedroom apartments actually have a structure of 1 bedroom and a sofa bed in the living room. If you require two separate bedrooms, booking connecting rooms is essential

Reduced Parking Convenience

The number of parking spaces near the hotel entrance is limited. When full, guests may have to walk to a distant, uncovered area, which is very inconvenient during rain

Inconsistent Breakfast Quality

While the breakfast buffet offers a variety of options, the taste is average, and it may not meet expectations for a gourmet experience comparable to local restaurants

Recommended For

Families with Preschool Children A practical choice with a safari theme preferred by children and large swimming pool facilities Value Suitable for those who want to enjoy well Guests Preferring Prompt Responses Recommended for those seeking a well

Rating Details

8.6 Excellent 7,376개 리뷰

5-star hotel in the heart of Sungai Petani. Strengths include spacious, clean rooms and enjoyable swimming pool facilities, offering a comfortable stay. However, breakfast quality may be below expectations. Conveniently located near Village Mall and Amanjaya Mall, suitable for travelers enjoying shopping and sightseeing.

Ratings by Trip Type

BEST
9.0
Family
1,518
8.9
Couple
2,145
8.9
Teen
555
8.8
Group
796
8.6
Biz
382
8.5
Solo
403

Detailed Ratings

Service BEST 9.0
Location 8.9
Cleanliness 8.8
Facilities 8.8
Value for Money 8.8

Score Distribution

9+ Exceptional
60% (3,381)
8-9 Excellent
23% (1,309)
7-8 Very Good
6% (335)
6-7 Good
6% (351)
Below 6
4% (226)

Guest Reviews

10.0 Reviewer 1 2025.07
+ Clean room condition • Delicious breakfast provided • 2 bathrooms when using connecting rooms
Room structure different from photos • Narrow entrance parking space
8.4 Reviewer 2 2025.04
+ 무료 객실 업그레이드 제공 • 깨끗한 객실과 화장실 • 다양하고 맛있는 조식 뷔페
보완 중인 엘리베이터 시설
10.0 Reviewer 3 2025.11
+ Prompt and efficient service • Clean and child-friendly swimming pool • Friendly staff and delicious food
Malfunctioning room door lock
10.0 Reviewer 4 2025.10
+ Various places good for taking pictures • Large swimming pool with a big screen • Excellent staff and food with a diverse menu
9.2 Reviewer 5 2025.12
+ 넓고 깨끗한 객실 상태 • 즐거운 수영장 시설 • 타인 추천 의사 있음
기대 이하의 조식 품질 • 어린이 놀이 시설 부재

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Breakfast
Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at SWISS AVENUE HOTEL?

Check-in begins at 15:00, and the check-out deadline is 12:00. As a 5-star accommodation located in Sungai Petani, operations adhere to these regulated times.

What are the main amenities available?

We offer indoor and outdoor swimming pools, a children's pool, free Wi-Fi, and complimentary parking. We operate a à la carte restaurant and room service, and rooms are equipped with ironing facilities and toiletries.

What is the cancellation policy?

Cancellation policies vary depending on the room type booked and the period of stay. You must check the terms and conditions of the specific package directly before confirming your reservation to determine free cancellation eligibility and specific deadlines.

How is the public transportation accessibility?

The hotel is located approximately 2.2 km from Sungai Petani railway station. It takes about 27 minutes to walk, and access is possible by car or public transportation.

What are the nearby tourist attractions?

Village Mall (0.7 km) and Amanjaya Mall (2.1 km) are nearby, offering convenient shopping. Major attractions such as Masjid Sultan Muzaffar Shah, Sungai Petani Clock Tower, and The Carnival Theme Park are within 2.4 km.

What are the actual guest reviews like?

Based on 10 reviews, the hotel has achieved a high rating of 8.7 out of 10. Guests have given very positive feedback across all facilities.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels

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