Fukuoka Sutton Hotel Hakata City - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 6 categories
  • ✓ PriceDifferencePercent: 5.0
  • ✓ 3-Star Hotel in Fukuoka
Fukuoka Sutton Hotel Hakata City 3-Star Hotel room
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Sutton Hotel Hakata City - Fukuoka 3-Star Hotel

8.1
Fukuoka
Hotel
Free Parking Public Transit (340m) City Center Location Free Wi-Fi (All Rooms) Air Conditioning 편리한 대중 교통

Analysis

Key Strengths

Friendly Staff

Many guests are satisfied with the attentive service provided by the staff

Excellent Location

Within walking distance of Hakata Station and directly in front of a bus stop

Spacious Bathrooms and Rooms

Offers comfort with larger spaces compared to typical Japanese hotel standards

Good Value for Money

Provides a satisfying stay experience at a reasonable price

Points to Note

Breakfast Menu Could Be Improved

Some guests have expressed a slightly lower satisfaction with the breakfast menu

Initial Room Odor

There are occasional mentions of a slight odor upon entering the room

Additional Bed Fee of 200 JPY

An extra charge applies for requests of additional bedding

Recommended For

Travelers Prioritizing Value for Money Seeking a satisfying stay at a reasonable price Travelers Looking for Convenient Public Transportation Excellent accessibility to the station and bus stop Travelers Who Value Friendly Service Satisfied with the high level of staff friendliness

Categories

Good

Dining/Meals

  • • Breakfast is worth the separate purchase cost.
  • • The menu including kimchi was good for Korean guests.
  • • The yakiniku restaurant on the 1st floor is delicious and the staff are friendly.
Good

Price

  • • Average price of 126,670 KRW per night, which is cheaper than the average for 3-star hotels.
  • • A reasonable price, at 66% of the average for 3-star hotels in Fukuoka.
  • • Numerous reviews mention good value for money.
Good

Location/Transportation

  • • Within a 10-minute walk from Hakata Station.
  • • Very convenient transportation with a bus stop directly in front.
  • • Easy access to convenience stores and supermarkets nearby.
Good

Staycation Facilities

  • • Has a private swimming pool.
  • • Clean bathroom with good water pressure, convenient to use the bathtub.
  • • Hot water is good and maintains a cool temperature after showering.
Good

Review Summary

  • • Pros: Friendly staff, location, cleanliness.
  • • Cons: Lack of room space, weak toilet water pressure.
  • • Recommended for: Travelers who prioritize value for money and friendliness.

Rating Details

8.1 Excellent 9,930개 리뷰

3-star hotel within a 5-minute walk to Hakata Station. Strengths include convenient luggage storage and proximity to Hakata Station, with pleasant room conditions. However, the breakfast menu may be slightly disappointing. Located near JR Hakata City and Nakasu Yatai, it's ideal for Fukuoka shopping and gourmet travelers.

Ratings by Trip Type

BEST
8.4
Couple
2,348
8.2
Solo
2,578
8.2
Family
460
8.2
Group
1,120
8.1
Teen
512
7.9
Biz
294

Detailed Ratings

Location BEST 8.6
Service 8.4
Cleanliness 8.3
Room Comfort 8.2
Value for Money 8.2
Facilities 7.7

Score Distribution

9+ Exceptional
40% (2,804)
8-9 Excellent
28% (1,932)
7-8 Very Good
12% (857)
6-7 Good
12% (869)
Below 6
8% (542)

Guest Reviews

10.0 • Reviewer 1 • 2025.06
+ Friendly front desk staff • Convenient luggage storage service • Spacious and clean restrooms • Ample towel provision • Good water pressure • Long table by the window • Satisfactory for the price
− Weak toilet water pressure • Limited space for luggage
9.6 • Reviewer 2 • 2018.09
+ Excellent breakfast menu • Clean facilities and amenities • Friendly staff
− Initial room odor
8.4 • Reviewer 3 • 2025.10
+ Spacious bathroom and room • Friendly hotel staff • Convenient luggage storage service
− Somewhat distant from the station • Lack of knowledge from reception staff
9.0 • Reviewer 4 • 2018.09
+ Good location • Satisfactory price
− Small space • Inconvenient lighting
9.2 • Reviewer 5 • 2025.08
+ Good location • Nice wooden floors • Good value for money
− Hard bed • Disappointing air conditioning
6.0 • Reviewer 6 • 2019.04
+ Proximity to Hakata Station • Convenient transportation
− Disappointing breakfast
10.0 • Reviewer 7 • 2025.09
+ Friendly Korean staff • Excellent location, close to convenience store • Reasonable price, early check-in
See All 9,930 Reviews

Location

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Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

FAQ

What are the check-in and check-out times at Sutton Hotel Hakata City?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. These are general times, and it's advisable to check for specific regulations when booking.

What amenities are provided?

Free Wi-Fi is available in all rooms, and daily cleaning services are provided. Public transportation is convenient, and Fukuoka Castle Ruins are also nearby.

What is the cancellation policy?

The cancellation policy varies depending on the rate plan selected at the time of booking. Generally, free cancellation is possible within a certain period after booking, but detailed information must be confirmed at the time of booking confirmation.

How is the public transportation accessibility?

It is very convenient to use public transportation, with JR Kyushu Station approximately a 5-minute walk (0.3km) and Fukuoka City Subway Station approximately a 6-minute walk (0.5km) away. You can easily travel anywhere in Fukuoka city.

What are the nearby tourist attractions?

Shopping and transportation hubs such as Hakata Station (0.4km) and JR Hakata City Amu Plaza Hakata (0.5km) are close by. Tourist attractions like Nakasu Yatai (0.9km), Kushida Shrine (0.9km), and Tochoji Temple (1.0km) are also within walking distance.

What is the guest review score?

Based on 10 reviews, the hotel has a rating of 8.1/10. Overall satisfaction is high, with many positive comments regarding the convenient location and facilities.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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