Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Proximity to the lake
convenient for walks and visiting local restaurants
Friendly and professional staff
minimal communication barriers and attentive assistance provided
Diverse food and beverage options
high quality breakfast and buffet, with some Korean meal options available
Spacious and well-maintained grounds
high satisfaction with amenities such as the swimming pool and fitness center
Points to Note
Potential for aging facilities
as the hotel is older, some rooms or facilities may feel slightly dated
Distance from the city center
it is convenient to use transportation to get to major tourist attractions like the Old Quarter; walking may be somewhat inconvenient
No complimentary bottled water provided
complimentary bottled water is not provided in the rooms, so you will need to prepare your own
Recommended For
Rating Details
5-star hotel near Presidential Palace Historical Site. Strengths include clean facilities and convenient location; pets are welcome. However, in-room amenities may be somewhat lacking. Adjacent to Ho Chi Minh Mausoleum and One Pillar Pagoda, suitable for travelers exploring Hanoi's culture.
Detailed Ratings
Review Keywords
Score Distribution
Location
Nearby Restaurants
Un-naked Potato Tây Hồ
Grand Cru - Modern Wine Bar 88 Xuân Diệu | Nhà Hàng Rượu Vang
Korean BBQ Hanam BBQ Tây Hồ (West Lake Hanoi) | 하남돼지집 서호수점 | thịt nướng | nướng Hàn | nướng Hàn Quốc
Chef Chil & Su
Olé - Tapas & Wine
Xoài Đu Bistro & Cafe
Facilities & Services
Accommodation
Activities
Accessibility
Languages
FAQ
What are the check-in and check-out times at Sheraton Hanoi Hotel?
Check-in is available from 3:00 PM, and check-out is until 12:00 PM (noon). For late check-in or early check-out inquiries, it is best to contact the hotel directly.
What amenities are provided?
The hotel offers various food and beverage facilities including free Wi-Fi, free parking, a restaurant, room service, and a bar. Additionally, leisure facilities such as a swimming pool, massage, and sauna are available, along with family-friendly amenities like babysitting and children's meals.
What is the cancellation policy?
The cancellation policy varies depending on the rate plan you have booked. Please be sure to check the cancellation terms specified at the time of booking. Generally, free cancellation is possible up to a certain period before the check-in date.
How is the public transportation accessibility?
Hanoi Railway Station (train) is approximately a 51-minute walk away (4.1 km), making it convenient for train travel. The hotel is located in the city center, providing easy access to major tourist attractions via other modes of transportation.
What are the nearby tourist attractions?
The Ho Chi Minh Mausoleum (2.6 km), Presidential Palace Historical Site (2.3 km), and One Pillar Pagoda (2.9 km) are located nearby. Additionally, the Vietnam Military History Museum (3.1 km) and the Old Quarter (3.5 km) are also within easy visiting distance.
What is the guest rating?
Based on 10 reviews, the hotel has received a rating of 8.5/10. Overall, guests appear to be satisfied with the hotel. For more details, it is recommended to refer to actual guest reviews.