Sheraton Hanoi Hotel - Real Guest Reviews & Booking Info

  • Detailed ratings across 6 categories
  • 5-Star Hotel in Hanoi
Hanoi Sheraton Hanoi Hotel 5-Star Hotel room
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Sheraton Hanoi Hotel - Hanoi 5-Star Hotel

8.5
Hanoi
Hotel
Wheelchair Accessible Pet Friendly Free Parking Airport Transfer Air Conditioning Currency Exchange Daily Housekeeping 나이트 라이프
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Proximity to the lake

convenient for walks and visiting local restaurants

Friendly and professional staff

minimal communication barriers and attentive assistance provided

Diverse food and beverage options

high quality breakfast and buffet, with some Korean meal options available

Spacious and well-maintained grounds

high satisfaction with amenities such as the swimming pool and fitness center

Points to Note

Potential for aging facilities

as the hotel is older, some rooms or facilities may feel slightly dated

Distance from the city center

it is convenient to use transportation to get to major tourist attractions like the Old Quarter; walking may be somewhat inconvenient

No complimentary bottled water provided

complimentary bottled water is not provided in the rooms, so you will need to prepare your own

Recommended For

Travelers seeking a relaxing stay those who prefer a quiet and spacious environment around the lake Families traveling with children suitable for stays with children due to child Travelers who prioritize accessibility to local restaurants and amenities those who wish to utilize nearby facilities within walking distance

Rating Details

8.5 Excellent 714개 리뷰

5-star hotel near Presidential Palace Historical Site. Strengths include clean facilities and convenient location; pets are welcome. However, in-room amenities may be somewhat lacking. Adjacent to Ho Chi Minh Mausoleum and One Pillar Pagoda, suitable for travelers exploring Hanoi's culture.

Detailed Ratings

Cleanliness BEST 8.7
Service 8.7
Facilities 8.5
Room Comfort 8.3
Location 8.1
Value for Money 8.1

Review Keywords

buffet breakfast 8 west lake 6

Score Distribution

9+ Exceptional
44% (212)
8-9 Excellent
28% (135)
7-8 Very Good
12% (60)
6-7 Good
9% (45)
Below 6
6% (29)

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Sheraton Hanoi Hotel?

Check-in is available from 3:00 PM, and check-out is until 12:00 PM (noon). For late check-in or early check-out inquiries, it is best to contact the hotel directly.

What amenities are provided?

The hotel offers various food and beverage facilities including free Wi-Fi, free parking, a restaurant, room service, and a bar. Additionally, leisure facilities such as a swimming pool, massage, and sauna are available, along with family-friendly amenities like babysitting and children's meals.

What is the cancellation policy?

The cancellation policy varies depending on the rate plan you have booked. Please be sure to check the cancellation terms specified at the time of booking. Generally, free cancellation is possible up to a certain period before the check-in date.

How is the public transportation accessibility?

Hanoi Railway Station (train) is approximately a 51-minute walk away (4.1 km), making it convenient for train travel. The hotel is located in the city center, providing easy access to major tourist attractions via other modes of transportation.

What are the nearby tourist attractions?

The Ho Chi Minh Mausoleum (2.6 km), Presidential Palace Historical Site (2.3 km), and One Pillar Pagoda (2.9 km) are located nearby. Additionally, the Vietnam Military History Museum (3.1 km) and the Old Quarter (3.5 km) are also within easy visiting distance.

What is the guest rating?

Based on 10 reviews, the hotel has received a rating of 8.5/10. Overall, guests appear to be satisfied with the hotel. For more details, it is recommended to refer to actual guest reviews.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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