Shangri-La Mactan, Cebu - Real Guest Reviews & Booking Info
✓Detailed ratings across 5 categories
✓5-Star Hotel in Cebu
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Shangri-La Mactan, Cebu - Cebu
5-Star
Hotel
9.0
Cebu
Hotel
온수 욕조
사우나
Currency Exchange
Daily Housekeeping
스포츠
Beach
Analysis
Key Strengths
Private beach designated as a marine protected area
Snorkel with numerous tropical fish directly in front of the resort's waters
Versatile use of facilities
Offers various relaxation spots including a large swimming pool, sauna, hot tub, and garden
Practical room layout
All rooms feature a terrace and openable windows for a comfortable ventilation environment
Reliability based on large-scale guest data
Proven stable operational capability with an average rating of 9.0 maintained over 5,500 reviews
Points to Note
High price barrier
With costs around 880,000 KRW (approx. $607 USD) per night, it's a choice for "value for emotion" rather than "value for money."
Perceived facility aging
While partial renovations have been carried out, signs of age are noticeable in some room furnishings
Burden of additional costs
Food and service charges are priced significantly higher compared to local prices in Cebu
Recommended For
Travelers who plan to stay only within the resort without external excursions
All infrastructure is available within the facilities
Family travelers seeking a safe underwater environment
Features a private beach ideal for enjoying with children
Those who prioritize verified global brand services
Large resort management system with fewer variables
Categories
Excellent
Dining
•Diverse menu selection at the breakfast buffet.
•Excellent quality at the Chinese restaurant and seafood restaurant.
•Cocktails enjoyed at the bar near the beach are recommended.
Excellent
Family Travel
•Adventure Zone, an indoor playground exclusively for children.
•Kids' exclusive swimming pool and various activities.
•Spacious rooms that can accommodate families with multiple children.
Good
Parking
•Complimentary parking space exclusively for guests is available.
•Valet parking service enhances convenience.
•Ample parking space makes it convenient for self-driving.
Good
Pricing
•High price range befitting a 5-star luxury resort.
•Reasonable considering the level of facilities and services.
•Prices increase significantly when booking during peak season.
Good
Business
•Large banquet halls and various meeting rooms available.
•Complimentary high-speed Wi-Fi provided in all rooms.
•Business lounge and office services are supported.
Good
Location/Transportation
•Convenient access to Mactan-Cebu International Airport for easy travel.
•Some distance from downtown Cebu.
•Independent location optimized for relaxation within the resort.
Excellent
Staycation Facilities
•Large private beach with snorkeling opportunities.
•Large outdoor swimming pool with beautiful landscaping.
•Offers Chi Spa services, a high-end spa facility.
Excellent
Review Summary
•Strengths: Private beach, swimming pool, and friendliness.
•Weaknesses: Some aging due to the age of the rooms.
•Recommendations: For families and couples seeking relaxation.
Rating Details
9.0Exceptional5,521개 리뷰
A 5-star hotel located on the beach, 20 minutes by car from Mactan-Cebu International Airport. Strengths include private beach access and excellent cleanliness, with various facilities. However, the large scale may make movement feel extensive. Adjacent to Mactan Shrine, it is suitable for families and couples seeking relaxation.
What are the check-in/check-out times at Shangri-La Mactan, Cebu?
Check-in is typically available from 2:00 PM, and check-out is until 12:00 PM. Times may vary depending on on-site conditions, so advance confirmation before your visit is recommended.
What amenities are provided?
Complimentary Wi-Fi in all rooms and a private swimming pool are provided. Balconies, terraces, openable windows, and desks are equipped to assist guests' convenience.
What is the cancellation policy?
Cancellation policies vary depending on booking conditions and room types. It is essential to check the cancellation deadline provided at the time of booking; free cancellation is usually possible up to a certain period in advance.
How is the public transportation accessibility?
The location is very convenient for using public transportation. Good access to transportation makes it easy to travel to major hubs within Cebu.
What are the nearby tourist attractions?
Access to nearby tourist attractions is very convenient. It is close to major landmarks, making it advantageous for planning efficient travel routes.
What is the guest review like?
The hotel maintains an excellent rating of 9.0 out of 10 based on 5,521 reviews. Many guests show high satisfaction with the facilities and location.
