Hanoi Serenity Diamond Hotel - Real Guest Reviews & Booking Info

  • ✓ Detailed ratings across 5 categories
  • ✓ 3-Star Hotel in Hanoi
Hanoi Serenity Diamond Hotel 3-Star Hotel room
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Serenity Diamond Hotel - Hanoi 3-Star Hotel

8.4
Hanoi
Hotel
Pet Friendly Free Parking City Center Location Bar 등산로 Coffee Shop 현지 문화 체험
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

*

Location

Located within the Old Quarter, offering excellent accessibility to tourist attractions. *

Friendly Staff

Numerous positive experiences reported regarding late check-ins and requests for late check-outs. *

Value for Money

Offers spacious and clean rooms at an affordable price. *

Amenities

Provides practical services such as luggage storage and airport transfer assistance

Points to Note

*

Nighttime Lobby Management

The lobby may be somewhat disorganized during late hours due to staff breaks. *

Hotel's Own Airport Pickup Service

Some reviews mention instances of reckless driving by drivers, so caution is advised when using this service. *

Aging Room Facilities

While some rooms may feel dated, they are maintained in a clean condition

Recommended For

Travelers who want to enjoy Hanoi's Old Quarter at an affordable price Travelers who prioritize friendly and flexible service Travelers who wish to explore major tourist sites on foot

Rating Details

8.4 Excellent 1,602개 리뷰

3-star hotel near Hanoi Old Quarter. Strengths include clean rooms and excellent location, with pet-friendly options. Some rooms may experience noise. Close to Old Quarter and St. Joseph's Cathedral, suitable for independent travelers and couples.

Detailed Ratings

Location BEST 9.3
Service 8.9
Value for Money 8.6
Cleanliness 8.2
Facilities 7.9

Score Distribution

9+ Exceptional
53% (705)
8-9 Excellent
22% (290)
7-8 Very Good
8% (100)
6-7 Good
9% (118)
Below 6
9% (116)

Location

Map

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Nearby Restaurants

Hanoi-Oi Kitchen
Restaurant

Hanoi-Oi Kitchen

5.0 · 783 reviews
TÉP Vietnamese Restaurant & Vegan Food
Restaurant

TÉP Vietnamese Restaurant & Vegan Food

4.9 · 12,229 reviews
Gánh Hà Nội
Restaurant

Gánh Hà Nội

4.9 · 7,659 reviews
VIET Restaurant Hanoi & Rooftop Bar
Restaurant

VIET Restaurant Hanoi & Rooftop Bar

4.9 · 2,649 reviews
The Corn Restaurant - Old Quarter View
Restaurant

The Corn Restaurant - Old Quarter View

4.9 · 381 reviews
The Obi Room
Restaurant

The Obi Room

4.9 · 85 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

FAQ

What are the check-in and check-out times at Serenity Diamond Hotel?

Check-in is available from 2:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out may be possible upon request.

What amenities are provided?

Guests can enjoy various dining facilities including free Wi-Fi, a restaurant, room service, a bar, and a breakfast buffet. Additionally, facilities for family travelers and in-room amenities such as a safe and refrigerator are available.

What is the cancellation policy?

The cancellation policy may vary depending on the booking time. It is essential to check the cancellation terms for each specific booking. Generally, cancellation information is provided in the booking confirmation email.

How is the public transportation accessibility?

The hotel is conveniently located approximately a 16-minute walk (1.3 km) from Hanoi Station (train), making transportation easy. It is also a good location for traveling to nearby tourist attractions.

What are the nearby tourist attractions?

Major tourist attractions such as the Old Quarter (0.4 km), St. Joseph's Cathedral (0.7 km), Vietnamese Women's Museum (0.7 km), Hoa Lo Prison (1.0 km), and Ho Chi Minh Mausoleum (1.3 km) are within walking distance or a short distance away.

What is the guest rating?

The hotel has received a high average rating of 8.4/10 from 10 reviews. Guests have left positive feedback regarding the amenities and location.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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