Phoenix Resort Pyeongchang - Real Guest Reviews & Booking Info

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✓ Detailed ratings across 6 categories
✓ 5-Star Hotel in Pyeongchang

Pyeongchang Phoenix Resort Pyeongchang 5-Star Hotel room

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Phoenix Resort Pyeongchang - Pyeongchang 5-Star Hotel

Name: Phoenix Resort Pyeongchang
Address: Pyeongchang, Pyeongchang, KR
Price range: ₩288600
Rating: 8.1

8.1

Pyeongchang

Hotel

Wheelchair Accessible Pet Friendly Free Parking Free Wi-Fi (All Rooms) 사우나 Air Conditioning Bar

Pet Friendly

Travel with your beloved pet!

Pet Bowls Provided

Pets Must Be Supervised

Service Animals Welcome

Analysis

Key Strengths

Diverse On-site Resort Facilities

With a gondola, swimming pool, convenience store, and more, guests can enjoy a variety of activities within the resort. *

Specialized for Family Travelers

Offers pet-friendly rooms and facilities and activities tailored for families with children. *

Prompt and Consistent Staff Service

Known for friendly and quick responses to any inconveniences that may arise during the stay. *

Practical In-Room Amenities

Korean-style ondol rooms equipped with a microwave and simple cutlery for easy dining

Good to Know

Variations in Room Cleanliness and Facility Age

Standard rooms, excluding renovated buildings, may show signs of wear and tear and may not be as clean. *

Soundproofing Issues and Limited Parking

Soundproofing between rooms is weak, and parking may be difficult to secure during peak seasons. *

Distance from Major Pyeongchang Attractions

Requires car travel to reach popular Pyeongchang attractions or restaurants, limiting external activities. *

Crowding Due to Peak Season Visitors

During busy periods, enjoying a leisurely experience may be difficult due to long waits for breakfast and overcrowding at the swimming pool

Recommended For

Travelers Preferring an All-Inclusive Resort Vacation

Those who wish to resolve all their needs within the resort without external travel. *

Family Travelers with Pets

Guests who prioritize pet-friendly rooms and outdoor activity spaces. *

Active Family Travelers with Children

Families looking to have a fun time through various indoor and outdoor activities

Rating Details

8.1 Excellent 7,689개 리뷰

5-star hotel near Pyeongchang Express Bus Terminal. Features pet-friendly rooms and well-maintained outdoor facilities, ideal for winter ski trips. Outdoor activities may be limited in rainy weather. Close to Phoenix Park and Lee Hyo-seok Memorial Hall, suitable for pet owners and winter travelers.

Ratings by Trip Type

BEST

8.4

Couple

809

8.4

Solo

419

8.3

Group

1,335

8.2

Family

2,835

8.1

Teen

586

7.9

Biz

Detailed Ratings

Location BEST 8.6

Service 8.4

Facilities 8.3

Value for Money 8.2

Cleanliness 7.9

Room Comfort 7.3

Score Distribution

9+ Exceptional

44% (2,473)

8-9 Excellent

25% (1,411)

7-8 Very Good

10% (577)

6-7 Good

10% (581)

Below 6

10% (569)

Guest Reviews

9.6 • Reviewer 1 • 2025.06

+ Good location • Suitable for families with children • Easy access to gondola sightseeing

− Narrow parking space • Poor soundproofing in rooms

9.6 • Reviewer 2 • 2025.10

+ Clean accommodation • In-resort entertainment • Overall high satisfaction

− Distance from tourist attractions/restaurants

9.2 • Reviewer 3 • 2025.09

+ Korean-style room layout • Microwave and dishes in room • Various amenities available

− Breakfast waiting line inconvenience • Insufficient discounts for pool for guests

9.2 • Reviewer 4 • 2025.09

+ Pet-friendly restaurant • Well-maintained outdoor facilities • Easy travel with pet dog

− Outdoor activities limited in rainy weather

8.0 • Reviewer 5 • 2025.09

+ Friendly staff service • Various amenities

− Inadequate room cleanliness • Feels like outdated facilities

See All 7,689 Reviews

Location

Map

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Nearby Restaurants

Butcher Shop Restaurant

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Spa/Sauna

Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Phoenix Resort Pyeongchang?

Check-in is generally from 3:00 PM, and check-out is by 11:00 AM. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The resort offers various amenities including free Wi-Fi (all rooms), a sauna, a gymnasium/fitness center, and Phoenix Park. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Free cancellation availability and cancellation deadlines must be confirmed at the time of booking.

How is the accessibility by public transportation?

Jangpyeong Intercity Bus Terminal is approximately a 97-minute walk (7.7 km) away, and Pyeongchang Station is approximately a 116-minute walk (9.2 km) away. Travel time should be considered when using public transportation.

What are the nearby tourist attractions?

Nearby attractions include Phoenix Park (0.2 km), Lee Hyo-seok Literature Forest (3.5 km), Lee Hyo-seok Memorial Hall (4.5 km), Bongpyeong Traditional Market (5.9 km), and Herb나라 (6.2 km). It is a good location for sightseeing as it is close to major attractions.