Jeju Phoenix Island - Real Guest Reviews & Booking Info

✓ Honest reviews from real guests
✓ Detailed ratings across 6 categories
✓ 4-Star Hotel in Jeju

1 / 30

Phoenix Island - Jeju 4-Star Hotel

Name: Phoenix Island
Address: Jeju, Jeju, KR
Price range: ₩195044
Rating: 8.4

8.4

Jeju

Hotel

Wheelchair Accessible Pet Friendly Free Parking Free Airport Transfer Beach 510m Free Wi-Fi (All Rooms) 온수 욕조 Beach 공원 및 자연

Pet Friendly

Travel with your beloved pet!

Pets Must Be Supervised

Advance Inquiry Recommended

Analysis

Key Strengths

Spacious and comfortable rooms

offering relaxation and comfort

Excellent location

good tourist accessibility near Seongsan Ilchulbong

Various amenities

many entertainment options like swimming pool and arcade

Excellent breakfast

high satisfaction with a diverse menu

Points to Note

Some facilities are paid

additional costs may apply for swimming pool and sauna use

Room ventilation issues

window opening is not smooth, which is a slight drawback

Difficulty maintaining internal temperature

heating performance may be insufficient during winter stays

Recommended For

Family travelers various activities to enjoy with children Tourists visiting the Seongsan area easy access to major attractions Guests seeking quiet and tranquil relaxation relatively quieter compared to Shinhwa World

Rating Details

8.4 Excellent 5,848개 리뷰

4-star hotel near Seongsan Ilchulbong. Strengths include a fun 3-night, 4-day experience and great views, with pet-friendly options. However, the interior may be a bit chilly. Good access to Udo Island, suitable for families and couples.

Ratings by Trip Type

BEST

8.7

Family

2,126

8.6

Couple

407

8.6

Solo

308

8.6

Group

915

8.4

Teen

427

8.3

Biz

Detailed Ratings

Location BEST 8.8

Service 8.8

Facilities 8.7

Value for Money 8.5

Cleanliness 8.4

Room Comfort 7.5

Score Distribution

9+ Exceptional

55% (2,107)

8-9 Excellent

24% (915)

7-8 Very Good

8% (292)

6-7 Good

7% (279)

Below 6

7% (257)

Guest Reviews

10.0 • Reviewer 1 • 2025.08

+ Quiet and pleasant • Various things to enjoy • High satisfaction for children

8.0 • Reviewer 2 • 2025.03

+ Friendly service • Satisfactory facilities

− Lack of window ventilation • Paid access to the swimming pool for guests

10.0 • Reviewer 3 • 2025.08

+ Spacious and pleasant accommodation • Wide walking paths

8.0 • Reviewer 4 • 2025.03

+ Excellent service • Outstanding location • Satisfactory facilities

10.0 • Reviewer 5 • 2025.10

+ Excellent location • Spacious and comfortable room • Convenient facilities

8.0 • Reviewer 6 • 2025.03

+ Nice view • Various breakfast options • Relaxing evenings

− Chilly inside

10.0 • Reviewer 7 • 2025.11

+ 3 nights 4 days of enjoyment

See All 5,848 Reviews

Location

Map

Loading map...

View on Google Maps

Nearby Restaurants

BBQ

금돗 성산 흑돼지 맛집 (JEJU KOREA BBQ Restaurant) (济州岛黑猪肉美食店) (城山日出峰美食) (牛岛美食) 성산일출봉 우도 맛집

4.9 · 2,684 reviews

BBQ

Facilities & Services

Accommodation

Free Parking

Activities

Swimming Pool

Spa/Sauna

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in/check-out times at Phoenix Island?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. As a 4-star hotel, it offers a comfortable stay. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

A swimming pool, airport shuttle service, and free Wi-Fi are available in all rooms. Located in Jeju, you can enjoy beautiful scenery.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be checked at the time of booking. Various options are provided for customer convenience.

How is the public transportation accessibility?

Public transportation is convenient. It is well-located for traveling to major tourist destinations within Jeju. Convenient transportation can make your trip more enjoyable.

What are the nearby tourist attractions?

Beautiful natural attractions such as Seongsan Ilchulbong (3.6km) and Udo Island (8.1km) are nearby. It is an optimal location to fully enjoy the charm of eastern Jeju.

What is the guest rating?

Based on 10 reviews, it received a high rating of 8.4/10. Overall satisfaction is high. There are many positive reviews, especially regarding facilities and location.