Palace Hotel Tokyo - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 6 categories
  • 5-Star Hotel in Tokyo
Tokyo Palace Hotel Tokyo 5-Star Hotel room
1 / 30

Palace Hotel Tokyo - Tokyo 5-Star Hotel

9.4
Tokyo
Hotel
Wheelchair Accessible Free Parking Public Transit (220m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms)

Analysis

Key Strengths

Exceptional Staff Service

Embodies Japanese hospitality (Omotenashi) with meticulous attention to detail

Excellent Location

Convenient for sightseeing and travel due to its proximity to Tokyo Station and subway stations

Spacious and Comfortable Rooms

Offers spaces with views of the magnificent moat, Imperial Palace, and Tokyo cityscape

Top-Tier Facilities and Amenities

Provides a luxurious experience with features like retractable windows, balconies, and private pools

Points to Note

Lack of Breakfast Variety

Hotel reviews suggest a desire for a more diverse breakfast menu

High Accommodation Cost

The price range of approximately 2,000,000 KRW per night requires budget planning

Absence of Hot Springs/Sauna

Mentions indicate a lack of hot spring or sauna facilities among the complimentary bathroom services

Recommended For

Commemorative Trips for Special Occasions Offers an unforgettable experience with its elegant service and ambiance Those Seeking a Luxury Hotel Experience Allows guests to enjoy top Convenient Stays in Central Tokyo Its prime location facilitates easy access for sightseeing within Tokyo

Categories

Good

Dining/Meals

  • Some guests noted a lack of variety in breakfast menus.
  • Positive feedback on the delicious Japanese breakfast ordered via room service.
  • Reviews mentioned the drinks and food at the lobby lounge were luxurious.
Expensive

Pricing

  • Average price of 2,010,325 KRW per night, 157% higher than the 5-star hotel average.
  • A considerably high price range.
  • An investment for a luxurious experience.
Excellent

Location/Transportation

  • 10-minute walk to Tokyo Station, very close to Otemachi Station.
  • Excellent location with views of the Imperial Palace and gardens.
  • Centrally located for exploring Tokyo, making it easy to get anywhere.
Good

Staycation Facilities

  • The private pool offers views of the palace gardens and surrounding area.
  • Acknowledged lack of complimentary bathroom services like hot springs and saunas.
  • Positive evaluations for the swimming pool and gym facilities.
Excellent

Review Summary

  • Fantastic stay with excellent service and room quality.
  • Staff warmth and friendliness, with high praise for Japanese hospitality (Omotenashi).
  • Unobstructed views of the Imperial Palace and gardens, clean and comfortable rooms.

Rating Details

9.4 Exceptional 1,533개 리뷰

A 5-star hotel near Tokyo Station, boasting an excellent location and elegant service for urban relaxation. While breakfast variety may be a slight drawback, its easy access to Ginza, Tokyo Tower, and Ueno Park makes it ideal for food and culture enthusiasts.

Ratings by Trip Type

BEST
9.5
Couple
358
9.4
Solo
132
9.4
Family
73
9.4
Teen
87
9.4
Group
70
9.3
Biz
80

Detailed Ratings

Cleanliness BEST 9.8
Facilities 9.6
Service 9.6
Location 9.5
Room Comfort 9.3
Value for Money 9.0

Score Distribution

9+ Exceptional
84% (637)
8-9 Excellent
11% (86)
7-8 Very Good
2% (17)
6-7 Good
1% (8)
Below 6
2% (13)

Guest Reviews

9.6 Reviewer 1 2025.01
+ Friendly staff • Spacious and comfortable room • Nice swimming pool
Disappointing breakfast variety • Insufficient bathroom amenities
10.0 Reviewer 2 2025.10
+ Beautiful room, fantastic stay • Warm and friendly staff • Luxurious amenities
9.0 Reviewer 3 2018.04
+ Spacious room • Clean room • Excellent view
9.6 Reviewer 4 2025.02
+ Perfect stay experience • Excellent location • Very friendly staff • Great breakfast
10.0 Reviewer 5 2018.04
+ Beautiful hotel • Excellent location • Professional and friendly staff • Breathtaking room view • Delicious breakfast
10.0 Reviewer 6 2025.10
+ Excellent location • Spacious room and comfortable bed • Outstanding Japanese restaurant
10.0 Reviewer 7 2018.07
+ Location near Tokyo Station • Imperial Palace view room
10.0 Reviewer 8 2025.08
+ Luxurious and friendly service • Marron Chantilly as desired • Comfortable and enjoyable time

Location

Map

Loading map...

Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Palace Hotel Tokyo?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. Its central location in Tokyo/Tōkyō provides convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for exact times.

What amenities are provided?

The hotel offers various amenities including a swimming pool, airport transfer service, convenient public transportation access, and proximity to Tokyo Tower. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Free cancellation availability and cancellation deadlines must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Otemachi Subway Station (approx. 3 minutes walk, 0.2km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Ginza (1.6km), Tokyo Tower (3.2km), Ueno Park (3.6km), Asakusa (4.5km), and Senso-ji Temple (4.6km). Its proximity to major landmarks makes it a good location for sightseeing.

What is the guest rating?

The hotel has received a rating of 9.4/10 from 10 guests, indicating a very excellent evaluation. For detailed reviews, please refer to the actual guest reviews section above.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels
Luxury Hotel

Recommended Hotels in Tokyo

View All Hotels in Tokyo →
per night
$908
Book Now