Mercure Ambassador Seoul Hongdae - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • 4-Star Hotel in Seoul
Seoul Mercure Ambassador Seoul Hongdae 4-Star Hotel room
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Mercure Ambassador Seoul Hongdae - Seoul 4-Star Hotel

9.1
Seoul
Hotel
Wheelchair Accessible Free Parking Public Transit (190m) City Center Location Currency Exchange Free Wi-Fi (All Rooms) 나이트 라이프

Analysis

Key Strengths

Convenient Hongdae Access

Close to main streets but with less noise

Friendly and Attentive Staff Service

Free upgrades, quick problem resolution

Separate Shower and Toilet

Pleasant and convenient bathroom environment

Room Service Available (Tien Mimi)

Enjoy popular restaurant menus in your room

Points to Note

Rooms are somewhat small

Can feel cramped if you have a lot of luggage

Congestion when using Hongdae Station exits

Consider during peak hours

Lack of elevator at certain exits

Be aware if you have a lot of luggage or mobility issues

Recommended For

Those wishing to stay in the heart of Hongdae People who want to have a good time in a convenient location Those seeking friendly and attentive service People who prefer staff that leave a good impression on guests Those who prioritize a pleasant and functional bathroom environment People who prefer separate shower and toilet facilities

Categories

Good

Dining/Meals

  • Tien Mimi room service available, satisfying with its special taste
  • Some opinions suggest limited breakfast options
  • Room service staff also rated as very friendly
Expensive

Pricing

  • 356,400 KRW per night, 169% higher than the 4-star average, considered expensive
  • Prices are high, but free upgrades are sometimes offered
  • Focus is on location and facilities rather than value for money
Excellent

Location/Transportation

  • Very convenient, located 2-5 minutes walk from Hongdae's main streets
  • Located hidden from the busy road, allowing for quietness
  • Convenient access to Hongik University Station, but congestion at certain exits
Good

Staycation Facilities

  • Private swimming pool available, though not mentioned in some reviews
  • Gym facilities are quiet and well-equipped
  • Capable of creating a private staycation atmosphere
Good

Accessibility

  • Convenient walking distance to Hongik University Station
  • No direct elevator from station exit to the station
  • Can be inconvenient on rainy days if you have a lot of luggage or are traveling with children
Excellent

Review Summary

  • Clean, comfortable, and very friendly staff
  • Close to Hongdae's main street but slightly set back for quietness
  • Rooms can be a bit small, but overall satisfaction is high

Rating Details

9.1 Exceptional 11,321개 리뷰

4-star hotel, 5-minute walk from Hongik Univ. Station. Strengths include a perfect stay experience and friendly staff service, with fully equipped modern facilities. However, elevator access at station exits may be unavailable. Close to Namdaemun Market, War Memorial, and Myeongdong, suitable for city travelers.

Ratings by Trip Type

BEST
9.4
Couple
2,597
9.4
Group
1,330
9.3
Solo
1,008
9.2
Family
261
9.1
Biz
149
9.1
Teen
440

Detailed Ratings

Location BEST 9.7
Service 9.5
Cleanliness 9.4
Value for Money 9.1
Facilities 9.0

Score Distribution

9+ Exceptional
74% (4,083)
8-9 Excellent
19% (1,063)
7-8 Very Good
3% (189)
6-7 Good
2% (110)
Below 6
1% (58)

Guest Reviews

9.6 Reviewer 1 2025.09
+ Clean and comfortable room • Friendly staff • Well-equipped gym
Somewhat small room
10.0 Reviewer 2 2025.03
+ Perfect stay experience • Unparalleled satisfaction
10.0 Reviewer 3 2020.08
+ Highest satisfaction • Highly recommended
10.0 Reviewer 4 2025.05
+ Central location in Hongdae • Convenient early check-in • Friendly staff
Missing shower hook • Slight gap in the bathroom door
10.0 Reviewer 5 2024.10
+ Perfect stay experience • High satisfaction
10.0 Reviewer 6 2020.08
+ Tidy facilities • Pleasant environment
10.0 Reviewer 7 2025.09
+ Excellent housekeeping service • Friendly and efficient staff • Comfortable bed and pillows
Lack of elevator at the station exit
10.0 Reviewer 8 2020.08
+ Clean facilities • Good facilities
9.2 Reviewer 9 2025.09
+ Convenient hotel location • Comfortable bed • Clean room and shower
Narrow room space • Limited breakfast options

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Mercure Ambassador Seoul Hongdae?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. It is conveniently located in the center of Seoul, providing easy access to major tourist attractions. It is recommended to inquire directly when booking for exact times.

What amenities are provided?

The hotel offers various amenities such as free Wi-Fi (in all rooms), a gym/fitness center, convenient public transportation access, and proximity to Hongdae Street. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. You must check the availability of free cancellation and the cancellation deadline when booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Hongik University Station (approx. 3 minutes on foot, 0.2km) and Sangsu Station (approx. 11 minutes on foot, 0.8km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include Namdaemun Market (4.9km), War Memorial of Korea (5.3km), Myeongdong Street (5.4km), Gyeongbokgung Palace (5.5km), and N Seoul Tower (5.8km). It is in a good location for sightseeing, being close to major landmarks.

What is the guest rating?

It has received a rating of 9.1/10 from 10 guests. It is highly rated. For detailed reviews, please check the actual guest review section above.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Guarantee

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