Mandarin Oriental, Tokyo - Real Guest Reviews & Booking Info

  • Detailed ratings across 5 categories
  • 5-Star Hotel in Tokyo
Tokyo Mandarin Oriental, Tokyo 5-Star Hotel room
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Mandarin Oriental, Tokyo - Tokyo 5-Star Hotel

9.2
Tokyo
Hotel
Wheelchair Accessible Pet Friendly Free Parking Public Transit (50m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms)
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Pet Bowls Provided
Pet Bowls Provided
Pets Must Be Supervised
Pets Must Be Supervised
Service Animals Welcome
Service Animals Welcome

Analysis

Key Strengths

Overwhelming City Views

Offers fantastic cityscapes from a high vantage point near Ginza and Tokyo Station

Top-Tier Staff Service

Generally very friendly and helpful, handling requests professionally

Luxurious Room Condition

Spacious, clean, and elegantly designed rooms provide a comfortable stay

Child-Friendly Amenities

Well-equipped with amenities and facilities for infants, making it suitable for stays with young children

Points to Note

Buffet Restaurant Service Can Be Slow

Food service delays were noted, especially when accompanied by children

Parking Fees Are Significant

At 6,500 JPY per day, budget planning is necessary if using a vehicle

May Lack Distinction Compared to Hong Kong Branch

Some feedback suggested a lack of detail in certain aspects compared to the Hong Kong location

Recommended For

Travelers Celebrating Special Occasions Provides an unforgettable experience with excellent service and stunning views Travelers Prioritizing Luxury Hotel Experiences Staff professionalism and room elegance enhance satisfaction Families Traveling with Young Children Convenient due to the availability of necessary supplies and facilities for babies

Rating Details

9.2 Exceptional 857개 리뷰

5-star luxury hotel, 5 min walk to Nihonbashi Station. Strengths include excellent cleanliness and a convenient central Tokyo location. Close to Ginza, Ueno Park, and Asakusa, making it ideal for sightseeing. Note: some rooms may have limited views.

Detailed Ratings

Cleanliness BEST 9.6
Location 9.5
Service 9.5
Facilities 9.2
Value for Money 8.9

Score Distribution

9+ Exceptional
80% (116)
8-9 Excellent
10% (15)
7-8 Very Good
3% (4)
6-7 Good
4% (6)
Below 6
3% (4)

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Mandarin Oriental, Tokyo?

Check-in is available from 3:00 PM, and check-out is until 12:00 PM. Please adhere to the check-in/out times for a comfortable stay.

What are the main amenities offered?

Guests can enjoy various leisure facilities including free Wi-Fi, a 24-hour front desk, massage, and sauna. Family-friendly facilities for families with children are also available.

Please tell me about the cancellation policy.

The cancellation policy may vary depending on the booking time and room package. It is essential to check the cancellation terms specified at the time of booking. Generally, there is a free cancellation period.

Is it convenient to use public transportation?

Public transportation accessibility is excellent. Mitsukoshimae Subway Station is approximately a 1-minute walk away, and Kanda Subway Station is also accessible within about a 7-minute walk.

What are the nearby tourist attractions?

Major Tokyo attractions such as Ginza (1.8km), Ueno Park (3.2km), Asakusa (3.6km), Senso-ji Temple (3.7km), and Tokyo Tower (4.0km) are located nearby. It offers an optimal location for tourists.

What is the guest rating?

Based on a total of 10 reviews, the hotel has received a very high rating of 9.2/10. This indicates that many guests have had a satisfactory experience.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Luxury Hotel

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