Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Exceptional Staff Dedication
Provided touching service by actively assisting even when it was difficult to hail a taxi in a crowd
Excellent Staff Friendliness
Welcomed guests warmly like family and actively supported them to travel safely
Clean and Comfortable Rooms
Equipped with spacious and comfortable beds and pleasant facilities, allowing guests to focus on relaxation
Excellent Food and Beverage
High-quality restaurant food and a variety of beverages can be enjoyed at the rooftop bar with lake views
Keep in Mind
Bed Count Confirmation Required When Booking Rooms
The number of beds booked may differ from the number of beds in the actually assigned room
Parking Fee of 400,000 VND per day
Parking costs are quite high if you are using your own vehicle
No Pets Allowed
It is difficult to stay if you are traveling with pets
Recommended For
Rating Details
5-star hotel in the heart of Hanoi. Strengths include modern facilities and excellent cleanliness, with the rarity of being pet-friendly. However, there may be noise on weekend stays. Adjacent to the Old Quarter and St. Joseph's Cathedral, it's ideal for Hanoi city tourists.
Detailed Ratings
Review Keywords
Score Distribution
Location
Nearby Restaurants
UPPER CLOUD RESTAURANT LAKE VIEW
Cái Mâm Restaurant
Red Bean Ma May
Hanoi Dzao Restaurant
The Gourmet Corner Restaurant
Un-naked Potato
Facilities & Services
Accommodation
Activities
Accessibility
FAQ
What are the check-in and check-out times at Lucien Hanoi Lakeside Hotel & Rooftop?
Check-in is from 2:00 PM, and check-out is at noon (12:00 PM). Guests can comfortably use the hotel based on these times.
What are the main amenities provided by the hotel?
Various food and beverage facilities such as free Wi-Fi, a restaurant, room service, and a bar are available. Additionally, leisure facilities like a golf course, nightclub, and massage, as well as facilities for families and children, are provided.
What is the refund policy for booking cancellations?
Cancellation policies may vary depending on the booking time and room type. Generally, free cancellation is often possible up to 24-48 hours before check-in, but it is essential to check the terms and conditions at the time of booking.
How can I get to the hotel using public transportation?
It is located approximately a 20-minute walk (1.5 km) from Hanoi Station (train). Walking from the train station to the hotel is convenient, and using other public transportation is also easy.
Are there any tourist attractions near the hotel?
The Old Quarter (0.3 km) and St. Joseph's Cathedral (0.6 km) are very close. In addition, major tourist attractions such as the Vietnam Women's Museum (1.1 km) and Hoa Lo Prison (1.1 km) are nearby, making them convenient to visit.
What is the average rating from actual guests?
Based on a total of 10 reviews, it has achieved a very high rating of 9.3/10. Guests appear to have had a generally satisfactory experience.