Pet Friendly
Travel with your beloved pet!
Analysis
Key Strengths
Excellent City Accessibility
Convenient public transportation with a 3-minute walk from Parque Station
Superior Surrounding Shopping Environment
Easy shopping with department stores and supermarkets nearby
Family-Friendly Facilities
Consideration for travelers with children, including babysitting and family rooms
Free Wi-Fi Provided
Freely available in rooms and public areas
Points to Note
Inconsistent Hygiene Standards
Some guests have mentioned hygiene issues such as ants in the bathroom and stains
Limited Dining Options Nearby
While close to tourist attractions, there are not many places to eat
Reports of Unfriendly Staff
Some reviews mention experiencing unfriendly staff during breakfast
Potential Inconvenience in Accessible Room Layout
Some guests have found the accessible room layout inconvenient due to assistive devices
Recommended For
Rating Details
4-star hotel, a 5-minute walk from Altura. Strengths include clean facilities and an optimal location, with pet-friendly options. However, some rooms may have slightly insufficient soundproofing. Close to Calouste Gulbenkian Museum and São Jorge Castle, suitable for Lisbon travelers.
Detailed Ratings
Review Keywords
Score Distribution
Location
Nearby Restaurants
Facilities & Services
Accommodation
Accessibility
FAQ
What are the check-in and check-out times at HF Fenix Urban Hotel?
Check-in is available from 2:00 PM, and check-out is until noon. You can inquire at the front desk about the possibility of early check-in or late check-out if needed.
What amenities are provided?
Free Wi-Fi, paid parking (€13 per day), a restaurant, room service, a bar, and a breakfast buffet are available. Facilities for family travelers and babysitting services are also provided.
What is the cancellation policy?
The cancellation policy varies depending on the rate plan selected at the time of booking. Please be sure to check the cancellation availability and free cancellation deadline when booking.
How is the public transportation accessibility?
Public transportation is very convenient. Parque Station (Metro) (approx. 2 minutes walk, 0.1km) and Picoas Station (Metro) (approx. 4 minutes walk, 0.3km) are nearby, allowing easy access to anywhere in Lisbon city.
What are the nearby tourist attractions?
Major attractions such as Museu Calouste Gulbenkian (1.1km), Bairro Alto (1.8km), Castelo de São Jorge (2.3km), Elevador de Santa Justa (2.4km), and Praça do Comércio (Terreiro do Paço) (2.7km) are close by. It is a good location for sightseeing.
What is the guest review score?
Based on a total of 7 reviews, it has received a high rating of 8.8 out of 10. It appears to provide a generally satisfactory stay experience.