Hanoi Hera Palace Hotel & Apartment Ba Dinh - Real Guest Reviews & Booking Info

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  • ✓ Detailed ratings across 5 categories
  • ✓ 3-Star Hotel in Hanoi
Hanoi Hera Palace Hotel & Apartment Ba Dinh 3-Star Hotel room
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Hera Palace Hotel & Apartment Ba Dinh - Hanoi 3-Star Hotel

8.1
Hanoi
Hotel
Wheelchair Accessible Pet Friendly Free Parking Airport Transfer Free Wi-Fi (All Rooms) Air Conditioning Blackout Curtains 현지 문화 체험
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Practical Kitchen Facilities

A kitchenette equipped with an induction hob and grocery delivery service allows for cost savings on meals during extended stays

Laundry and Drying Services

Laundry support is available for guests, making it convenient for those traveling with minimal luggage

Good Room Hygiene

Despite being an affordable option in the 20,000 KRW range, the bedding and floor are maintained in a pristine, like-new condition

Proximity to Local Infrastructure

Located within walking distance of local traditional markets and convenience stores, it's a great spot to experience the daily life of locals

Points to Note

Noise Pollution and Poor Soundproofing

Due to nearby construction noise and thin walls, external sounds enter the rooms unfiltered, which can be tiring for some guests

Limited Physical Accessibility

The accommodation is situated deep within a narrow alley, with steep entrance stairs, making it very difficult to move heavy luggage or large motorcycles

Communication and Ventilation Issues

Mobile phone reception is extremely unstable in some rooms, and the window structure makes smooth air circulation difficult, leading to a stuffy atmosphere

Recommended For

Budget Backpackers Practical travelers seeking a clean room with kitchen and laundry facilities at a minimal cost Local Food Culture Enthusiasts Travelers looking to explore the diverse local eateries and markets on Doi Can Street nearby Travelers Focused on Daytime Outdoor Activities Active guests who leave early to avoid daytime construction noise and return late at night

Rating Details

8.1 Excellent 256개 리뷰

3-star hotel in central Hanoi. Strengths include reasonable prices and clean rooms, with pet-friendly options. However, rooms can be a bit small and ventilation may be insufficient. Close to Vietnam Museum of Ethnology and One Pillar Pagoda, suitable for budget and pet-traveling guests.

Ratings by Trip Type

BEST
8.9
Group
13
8.7
Couple
66
8.0
Family
2
7.9
Solo
37

Detailed Ratings

Value for Money BEST 8.6
Location 8.5
Service 8.3
Facilities 8.2
Cleanliness 8.1

Score Distribution

9+ Exceptional
53% (60)
8-9 Excellent
18% (20)
7-8 Very Good
4% (5)
6-7 Good
12% (14)
Below 6
12% (14)

Guest Reviews

10.0 • Reviewer 1 • 2025.12
+ Convenient surrounding location • Easy check-in process • Clean room condition
10.0 • Reviewer 2 • 2024.11
+ Luxurious room interior • Clean and pleasant facilities • Convenient laundry and drying service
− High stairs in front of the entrance • Construction noise during morning hours
9.6 • Reviewer 3 • 2025.10
+ Abundant restaurants in the vicinity • Pleasant and clean rooms • Easy access to major attractions
− Located deep in an alley • Personal transportation recommended
9.2 • Reviewer 4 • 2025.10
+ Pretty and clean room condition • Friendly early check-in response • Adjacent to major tourist attractions and markets
− Somewhat insufficient room soundproofing • Traffic congestion near the accommodation
6.8 • Reviewer 5 • 2025.09
+ Reasonable and affordable price • Neat and clean room
− Narrow room and poor ventilation • Very weak mobile phone signal
See All 256 Reviews

Location

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Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Hera Palace Hotel & Apartment Ba Dinh?

Check-in begins at 2:00 PM, and check-out is until 12:00 PM. The hotel offers a contactless check-in and check-out system for convenience. A 24-hour front desk provides constant assistance.

What amenities are available in the rooms?

Kitchenettes with cooking utensils and complimentary bottled water are provided for self-catering. Basic amenities such as free Wi-Fi, a TV, and a mirror are available, and grocery delivery service can also be utilized. Child safety facilities and a dedicated elevator make it suitable for families.

What is the cancellation policy?

The cancellation policy may vary depending on the selected room type and booking conditions. It is essential to check the detailed terms and conditions for the specific product before confirming your reservation. The exact free cancellation period will be provided in your booking confirmation.

How is the accessibility via public transportation?

The distance to Hanoi Station (train) is approximately 3.1 km, taking about 40 minutes on foot. The hotel is adjacent to major roads in the Ba Dinh district of Hanoi, making it very convenient to use taxis or ride-hailing services. Assistance with city travel can be obtained through the travel information desk and ticket services.

What are the nearby tourist attractions?

The Vietnam Museum of Ethnology is 1.6 km away, and the One Pillar Pagoda and Ho Chi Minh Mausoleum are located within approximately 2.1 km. Major historical sites in Hanoi, such as the Presidential Palace Historical Site, the Temple of Literature, and the National University, are concentrated within 2.5 km. Its accessibility to surrounding attractions makes it an ideal location for sightseeing in Hanoi.

What is the overall guest review like?

The hotel maintains an excellent rating of 8.3 out of 10 based on 5 reviews. Despite being a 3-star hotel, guests are highly satisfied with its high cleanliness and service quality. It has received positive feedback for thoughtful hospitality services such as luggage storage and doorman services.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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