Hanoi Hera Hotel&Apartment - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 5 categories
  • BestValueForMoney: 9.2
  • 3-Star Hotel in Hanoi
Hanoi Hera Hotel&Apartment 3-Star Hotel room
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Hera Hotel&Apartment - Hanoi 3-Star Hotel

8.6
Hanoi
Hotel
Pet Friendly Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange Air Conditioning
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Service Animals Welcome
Service Animals Welcome
Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

*

Excellent Value for Money:

Efficiently designed space with kitchen facilities and appliances at a price point in the 20,000 KRW range. *

Room Hygiene Management:

Despite being a small facility, the interior cleanliness is satisfactory, and the openable windows facilitate ventilation. *

Flexible Service:

Staff are on-site and provide a high level of responsiveness, including offering room upgrades based on the situation. *

Convenient Neighborhood:

The hotel is surrounded by various restaurants and cafes, making it easy to dine locally and get around

Good to Know

*

Lack of Vehicle Parking:

Only a dedicated area for scooters is available, making parking impossible for rental car users. *

Passive Cleaning System:

Housekeeping may be missed if the early morning cleaning request card is not displayed. *

Pillow Comfort:

The pillow filling is somewhat thick, which may be uncomfortable for guests who prefer low pillows. *

City Center Accessibility:

Guests should be aware in advance that the hotel is located in the Ha Dong district, which is a distance from Hanoi's central tourist attractions

Recommended For

*

Business Travelers in Ha Dong:

A business accommodation option for those who want to stay quietly away from the bustling city center. *

Value-Conscious Long-Term Stays:

Travelers seeking value who need simple cooking and living facilities with an in-room kitchen. *

Pet Owners:

It is advantageous for companion travel as it is rare among affordable accommodations to allow pets

Rating Details

8.6 Excellent 129개 리뷰

3-star hotel located in the heart of Hanoi. Strengths include friendly staff service and comfortable, cozy bedrooms, with pet-friendly options. However, pillow height may be a bit high. Close to the Temple of Literature and One Pillar Pagoda, suitable for Hanoi travelers.

Ratings by Trip Type

BEST
10.0
Family
2
9.8
Teen
2
9.2
Couple
46
9.0
Group
5
8.8
Solo
18
8.0
Biz
6

Detailed Ratings

Value for Money BEST 9.2
Location 9.1
Service 9.1
Cleanliness 9.0
Facilities 8.9

Score Distribution

9+ Exceptional
72% (54)
8-9 Excellent
9% (7)
7-8 Very Good
4% (3)
6-7 Good
8% (6)
Below 6
7% (5)

Guest Reviews

8.8 Reviewer 1 2025.08
+ Very clean and convenient facilities • Friendly and enthusiastic staff • Excellent location with good accessibility
Somewhat cramped hotel size
9.6 Reviewer 2 2025.06
+ Cozy and comfortable rooms • Well-equipped amenities • Reasonable accommodation price
9.6 Reviewer 3 2025.06
+ Friendly hotel staff • Clean and comfortable rooms • Perfect and convenient location
7.6 Reviewer 4 2025.06
+ Excellent value accommodation price • Clean room management status • Excellent proximity to surrounding restaurants
Pillow height too thick • Lack of dedicated parking for vehicles
10.0 Reviewer 5 2025.07
+ Friendly staff service • Comfortable and cozy bedroom • Complimentary room upgrade provided

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

FAQ

What are the check-in and check-out times at Hera Hotel&Apartment?

Check-in is available from 14:00, and the check-out deadline is 12:00. The 24-hour front desk operates, allowing for assistance even late at night.

What are the main amenities available?

All rooms offer free Wi-Fi, a kitchen for cooking, and room service. Pets are allowed, and family rooms and ironing services are available for family travelers.

What is the cancellation policy?

The cancellation policy varies depending on the room type booked and the period of stay. It is essential to check the detailed conditions and the free cancellation deadline before confirming your reservation.

How is the accessibility by public transportation?

It is approximately 7.1 km from Hanoi Station (train), taking about 89 minutes on foot. It is more efficient to use taxis or ride-sharing services for convenient travel.

What are the nearby attractions?

The Temple of Literature and the National University are 6.8 km away, and the One Pillar Pagoda and Ho Chi Minh Mausoleum are also nearby. Major historical sites such as the Vietnam Military History Museum and Hoa Lo Prison are located within 7.6 km.

What is the overall guest rating?

Based on reviews from 10 actual guests, the hotel has a high rating of 8.8 out of 10. It is highly praised for its overall excellent facilities.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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