Osaka Hearton Hotel Nishi Umeda - Real Guest Reviews & Booking Info

  • Honest reviews from real guests
  • Detailed ratings across 6 categories
  • 3-Star Hotel in Osaka
Osaka Hearton Hotel Nishi Umeda 3-Star Hotel room
1 / 30

Hearton Hotel Nishi Umeda - Osaka 3-Star Hotel

8.3
Osaka
Hotel
Wheelchair Accessible Public Transit (250m) Free Wi-Fi (All Rooms) Currency Exchange Air Conditioning

Analysis

Key Strengths

Proximity to Osaka Station

3 minutes walk to airport limousine and major stations, convenient for travel

Satisfactory Room Size

Wider than typical Japanese business hotels, providing comfort

Excellent Staff Service

Friendly responses and flexible handling of requests

Soundproofing of Train View Rooms

Allows for restful sleep without noise concerns despite the railway proximity

Points to Note

Limited Breakfast Menu

Some guests expressed dissatisfaction with the breakfast offerings

Caution for First-Time Visitors

Navigating from Umeda Station to the hotel can be confusing for first-time visitors

Specific Train View Rooms

While soundproofing is excellent, guests sensitive to noise may inquire about room changes

Recommended For

Travelers Prioritizing Transportation Convenience For those planning to use Osaka Station as a base for travel Those Preferring Reasonably Priced Accommodations Practical travelers seeking decent facilities and friendly service Guests Expecting Friendly Service For those who prefer a comfortable stay through staff interaction

Categories

Average

Dining/Meals

  • Breakfast is provided, with individual satisfaction levels varying.
  • Accessibility to external dining areas is excellent.
  • Various dining and souvenir shops are located nearby.
Good

Family Travel

  • Flexibility in room changes is offered, such as from twin to triple rooms.
  • Features larger rooms compared to typical Japanese business hotels.
  • Provides a comfortable space for families.
Good

Pricing

  • Priced at an average of 175,931 KRW per night (approx. $121 USD).
  • Approximately 85% of the average price for 3-star hotels in Osaka.
  • Offers good value for money at a reasonable price.
Good

Business

  • Convenient for business trips due to excellent transportation accessibility.
  • Allows for flexible schedule management with late check-out.
  • Offers larger rooms than other business hotels.
Excellent

Location/Transportation

  • Very close to Osaka Station and Umeda Station, offering convenience.
  • Airport limousine bus stop is a 3-minute walk away.
  • Excellent accessibility to nearby dining and shopping facilities.
Good

Staycation Facilities

  • Features a private swimming pool.
  • Specific information regarding pool usage is limited.
  • Has potential for staycation purposes.
Excellent

Review Summary

  • Strengths: Excellent location, friendly staff, high cleanliness.
  • Weaknesses: Slight variation in breakfast satisfaction among guests.
  • Recommendation: For travelers who prioritize transportation convenience.

Rating Details

8.3 Excellent 20,656개 리뷰

3-star hotel, 7 min walk to Nishi-Umeda Station. Strengths include spacious rooms and friendly staff. Navigation from Umeda Station might be slightly confusing. Close to Umeda Sky Building and Shinsaibashi, ideal for shopping and sightseeing.

Ratings by Trip Type

BEST
8.5
Group
2,213
8.4
Couple
3,903
8.4
Family
867
8.3
Solo
3,208
8.2
Teen
1,162
8.0
Biz
872

Detailed Ratings

Location BEST 8.7
Cleanliness 8.5
Service 8.5
Value for Money 8.3
Facilities 8.0
Room Comfort 7.8

Score Distribution

9+ Exceptional
39% (4,586)
8-9 Excellent
30% (3,522)
7-8 Very Good
15% (1,752)
6-7 Good
11% (1,308)
Below 6
4% (509)

Guest Reviews

10.0 Reviewer 1 2025.09
+ Friendly staff • Train view scenery • Excellent soundproofing
6.7 Reviewer 2 2016.01
+ Room upgrade service • Close to the station • Convenient airport limousine access
10.0 Reviewer 3 2025.11
+ Good location • Delicious breakfast • Excellent service
8.3 Reviewer 4 2016.02
+ Excellent proximity to Osaka Station • Outstanding travel convenience
Breakfast menu slightly disappointing
10.0 Reviewer 5 2025.09
+ Spacious room • Friendly staff • Quiet room change
9.3 Reviewer 6 2015.10
+ Spacious room • Cool bathroom water • Clean room cleaning
Ambiguous to find Umeda Station
10.0 Reviewer 7 2025.09
+ Excellent station accessibility • Convenient surrounding shops • Relaxed checkout

Location

Map

Loading map...

Nearby Restaurants

Facilities & Services

Accommodation

24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Hearton Hotel Nishi Umeda?

Generally, check-in is from 3:00 PM and check-out is until 11:00 AM. Located in the heart of Osaka, it offers convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for precise times.

What amenities are provided?

Free Wi-Fi (in all rooms) and daily housekeeping services are provided. You can conveniently use the internet in your room, and a clean room is maintained daily.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. You must check for free cancellation availability and the cancellation deadline at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Nishi-Umeda Subway Station (approx. 4 minutes walk, 0.3km) and Ōsaka Station (approx. 5 minutes walk, 0.4km), making travel within Osaka very easy.

What are the nearby tourist attractions?

Major tourist attractions include Umeda Sky Building (0.6km), Minami (Namba) (2.3km), Shinsaibashi-suji Shopping Street (3.3km), Osaka Castle Park (3.4km), and Dotonbori (3.6km). It is in a good location for sightseeing, being close to Osaka's main attractions.

What is the guest rating?

It has received a high rating of 8.3/10 from a total of 10 guests. This is considered a very excellent rating, and you can expect a satisfactory stay experience. Detailed reviews can be found on relevant websites.

Special Highlights

Top Rated by Couple Travelers

Recommended Hotels in Osaka

View All Hotels in Osaka →
per night
$81
Book Now