Grand Mercure Ambassasdor Hotel and Residences Seoul Yongsan - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 5 categories
  • ✓ 5-Star Hotel in Seoul
Seoul Grand Mercure Ambassasdor Hotel and Residences Seoul Yongsan 5-Star Hotel room
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Grand Mercure Ambassasdor Hotel and Residences Seoul Yongsan - Seoul 5-Star Hotel

8.9
Seoul
Hotel
Wheelchair Accessible Pet Friendly Free Parking Public Transit (340m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms)
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Pet Bowls Provided
Pet Bowls Provided
Pets Must Be Supervised
Pets Must Be Supervised
Service Animals Welcome
Service Animals Welcome

Analysis

Key Strengths

Residence-style rooms

Equipped with a washer/dryer and spacious, offering comfort

Convenient location

Excellent accessibility to Yongsan Station, I'Park Mall, and E-Mart

Attentive staff service

Proactive and friendly response to requests (early check-in, luggage storage, etc.)

Pleasant facilities

Less crowded pool and well-maintained gym/sauna, allowing for a relaxed experience

Points to Note

Inconsistent room cleaning

Reports of inadequate floor cleaning and trash can management

Consider the nightly rate

Requires budget planning at 484,000 KRW per night

Recommended For

Long To utilize the convenient facilities of the residence Travelers who enjoy shopping and dining To take advantage of the proximity to I'Park Mall and E Those seeking a comfortable and relaxing staycation To enjoy the quiet pool and spacious rooms

Categories

Excellent

Family Travel

  • • Spacious rooms are good for staying with young children
  • • Convenient as it is a residence with cooking facilities
  • • Recommended for family staycations
Good

Pricing

  • • Average price of 484,000 KRW per night, which is at the average level for a 5-star hotel
  • • Priced at 95% of the average for 5-star hotels in Seoul
  • • Many positive reviews regarding value for money
Excellent

Location/Transportation

  • • Convenient for dining and shopping due to proximity to E-Mart and I'Park Mall
  • • Very convenient transportation as it is connected to Yongsan Station
  • • Good accessibility to major attractions in Seoul
Good

Staycation Facilities

  • • Private swimming pool available, with a relaxed atmosphere
  • • Comfortable relaxation possible in spacious and pleasant rooms
  • • The indoor pool was satisfactory due to the low number of people
Excellent

Review Summary

  • • Overall satisfaction with the pleasant and spacious room condition
  • • Some staff are very friendly, but there is a need for service improvement
  • • Good accessibility to nearby shopping malls and amenities

Rating Details

8.9 Excellent 1,638개 리뷰

5-star hotel near Yongsan Station. Strengths include excellent staff service and comfortable room experience, with pet-friendly options. Minor facility maintenance issues may occur. Close to the War Memorial of Korea and National Museum of Korea, it is suitable for urban relaxation and cultural explorers.

Ratings by Trip Type

BEST
9.3
Solo
109
9.3
Family
190
9.2
Teen
49
9.2
Group
236
9.1
Couple
312
8.6
Biz
31

Detailed Ratings

Cleanliness BEST 9.4
Service 9.4
Facilities 9.1
Location 9.0
Value for Money 9.0

Score Distribution

9+ Exceptional
71% (606)
8-9 Excellent
19% (159)
7-8 Very Good
5% (45)
6-7 Good
3% (25)
Below 6
2% (17)

Guest Reviews

9.2 • Reviewer 1 • 2025.04
+ Some friendly staff • Overall good experience
− Unsatisfactory room cleaning • Trash not collected daily
10.0 • Reviewer 2 • 2025.07
+ Residence type • Convenient nearby amenities • Quiet indoor pool • Spacious and pleasant room
9.2 • Reviewer 3 • 2025.10
+ Friendly staff response • Early check-in accommodated
10.0 • Reviewer 4 • 2025.09
+ Good for enjoying a hotel vacation • Suitable for group visits
10.0 • Reviewer 5 • 2025.08
+ Excellent staff service • Comfortable room experience • Excellent location
− Minor facility maintenance issues
10.0 • Reviewer 6 • 2025.09
+ Excellent room condition • Satisfying experience
9.2 • Reviewer 7 • 2025.09
+ Spacious and convenient room • Excellent transportation and shopping accessibility • Great amenities (gym, sauna)
See All 1,638 Reviews

Location

Map

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Nearby Restaurants

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Italian

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4.6 · 106 reviews
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Restaurant

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4.5 · 32 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan?

Generally, check-in is from 3:00 PM and check-out is by 11:00 AM. Its location in the heart of Seoul provides convenient access to major tourist attractions. It is recommended to inquire directly at the time of booking for precise times.

What amenities are provided?

Various amenities are available, including a swimming pool, airport shuttle service, convenient public transportation access, and proximity to Hangang Park. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Yongsan Station (approx. 5-minute walk, 0.4km) and Sinyongsan Station (approx. 9-minute walk, 0.6km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include the War Memorial of Korea (1.4km), National Museum of Korea (1.9km), N Seoul Tower (3.1km), Namdaemun Market (3.3km), and Myeongdong Street (4.0km). It is a good location for sightseeing due to its proximity to major landmarks.

What is the guest rating?

It has received a rating of 9.0/10 from 10 guests. It is highly rated. Please check the actual guest reviews section above for detailed reviews.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Luxury Hotel

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