Hanoi Eden Westlake Hotel - The Art - Real Guest Reviews & Booking Info

  • ✓ Detailed ratings across 5 categories
  • ✓ 3-Star Hotel in Hanoi
Hanoi Eden Westlake Hotel - The Art 3-Star Hotel room
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Eden Westlake Hotel - The Art - Hanoi 3-Star Hotel

7.9
Hanoi
Hotel
Pet Friendly Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange Air Conditioning 나이트 라이프
Pet Friendly

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended
Advance Inquiry Recommended

Analysis

Key Strengths

Modern Design

The interior design throughout the property is sophisticated and fitting for its purpose

Excellent Breakfast

Offered in buffet or à la carte style, with particular praise for the cappuccino

Convenient Location

Cafes, restaurants, bars, and spas are within walking distance, and access to the lakeside walking paths is excellent

Usability of Common Facilities

A shared kitchen and laundry room are available, which is useful for long-term stays

Points to Note

Absence of Elevator

For rooms on the 3rd floor or higher, guests may need to carry heavy luggage themselves as there is no elevator

Cleanliness and Maintenance Issues

Some reviews have pointed out issues with in-room cleanliness, towel replacement, and waste disposal. (Includes a case where a dead lizard was found.)

Front Desk Service

There are reports of difficulty communicating in English or a somewhat arrogant attitude, and mentions of staff frequently using their personal mobile phones

Recommended For

Travelers Prioritizing Value for Money For those seeking basic accommodation and amenities at an affordable price Travelers Planning Lakeside Sightseeing A good location for enjoying walks and activities around West Lake in Hanoi Travelers Needing Self Useful as there are shared kitchen and laundry rooms available

Rating Details

7.9 Very Good 899개 리뷰

3-star hotel near the center of Hanoi. Within walking distance of the Presidential Palace and Ho Chi Minh Mausoleum, with clean rooms and a convenient location as its strengths. Pet-friendly. However, parking space may be limited. Close to One Pillar Pagoda, suitable for families and couples.

Detailed Ratings

Service BEST 8.5
Location 8.1
Value for Money 8.1
Cleanliness 7.8
Facilities 7.7

Review Keywords

ha noi 5

Score Distribution

9+ Exceptional
46% (243)
8-9 Excellent
20% (104)
7-8 Very Good
8% (41)
6-7 Good
10% (52)
Below 6
16% (84)

Location

Map

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Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

FAQ

What are the check-in and check-out times at Eden Westlake Hotel - The Art?

Check-in begins at 2:00 PM, and check-out is until 12:00 PM. These are the hotel's standard policies.

What amenities are provided?

The hotel offers various dining and beverage facilities, including free Wi-Fi, a shared kitchen, a restaurant, room service, and a bar. Leisure activities such as fishing, hiking trails, and a garden are also available.

What is the cancellation policy?

The cancellation policy may vary depending on the booking date. Please check the specific cancellation terms when making your reservation.

How is the public transportation accessibility?

Hanoi Station (train) is approximately a 51-minute walk away, at a distance of 4.0 km. Transportation options are available, but it is a considerable distance from the station.

What are the nearby tourist attractions?

It is close to major attractions such as the Ho Chi Minh Mausoleum (2.5 km), One Pillar Pagoda (2.9 km), Vietnam Military History Museum (3.1 km), and Old Quarter (3.4 km). Many attractions can be visited on foot or with a short commute.

What is the guest rating?

Based on a total of 10 reviews, the hotel has received a rating of 7.9 out of 10. Guests appear to be generally satisfied.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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