Malacca DoubleTree by Hilton Melaka - Real Guest Reviews & Booking Info

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✓ 4-Star Hotel in Malacca

Malacca DoubleTree by Hilton Melaka 4-Star Hotel room

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DoubleTree by Hilton Melaka - Malacca 4-Star Hotel

Name: DoubleTree by Hilton Melaka
Address: Malacca, Malacca, MY
Price range: ₩156928
Rating: 8.7

8.7

Malacca

Hotel

Wheelchair Accessible Pet Friendly Free Parking Free Wi-Fi (All Rooms) Air Conditioning Daily Housekeeping Daily Housekeeping 현지 문화 체험 나이트 라이프

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended

Analysis

Key Strengths

Signature Welcome Cookie

The warm cookie provided at check-in helps ensure a satisfying start to your stay

Spacious Room Size

Ample area for adults and children to stay together, with a high probability of suite upgrades

Excellent Ancillary Facilities

Well-equipped with 24-hour fitness and sauna, and a swimming pool for guest convenience

Abundant Breakfast Menu

The freshly made Roti Canai and Teh Tarik, a local milk tea, are of good quality

Points to Note

Risk of Slipping in the Bathroom

The floor tiles are very slippery when wet, and actual fall incidents have been reported

Potential for Additional Charges

Even for a 3-person reservation, an additional bed charge of 112 MYR may be requested on-site

Variability in Staff Service Quality

Unfriendliness or lack of proficiency among restaurant staff has been observed during certain hours

Limitations in Benefit Provision

Early check-in or credit usage specified at the time of booking may be denied on-site

Recommended For

Families with Children A practical accommodation with a separate kids' club and well Preferrers of Global Chain Manuals Experience Hilton's characteristic cleanliness and bedding at a price in the 100,000 KRW range (approx. $69 USD) Travelers Seeking Relaxation within the Hotel High utility of internal leisure facilities such as the outdoor swimming pool and steam room

Rating Details

8.7 Excellent 13,136개 리뷰

4-star hotel near Melaka city center. Strengths include satisfying breakfast and dedicated staff service; pets are welcome. However, unfair additional charges may occur. Adjacent to A Famosa, St. Paul's Church, and Menara Taming Sari, it is suitable for family and couple travelers.

Ratings by Trip Type

BEST

8.9

Biz

809

8.9

Couple

3,385

8.9

Solo

592

8.9

Family

2,316

8.8

Teen

807

8.8

Group

893

Detailed Ratings

Service BEST 9.2

Cleanliness 9.1

Facilities 8.9

Value for Money 8.7

Location 8.5

Score Distribution

9+ Exceptional

60% (5,110)

8-9 Excellent

24% (1,992)

7-8 Very Good

7% (565)

6-7 Good

6% (476)

Below 6

4% (325)

Guest Reviews

9.6 • Reviewer 1 • 2025.12

+ Friendly check-in and room upgrade • Very spacious and clean room condition • Delicious room service and famous cookies

− Slippery bathroom and toilet floor • Unfriendly attitude of some breakfast staff

9.6 • Reviewer 2 • 2025.08

+ Friendly and professional staff • Spacious and pleasant room space • Diverse and excellent facilities

10.0 • Reviewer 3 • 2025.11

+ Friendly and excellent staff service • Clean and stylish room design • Diverse and delicious breakfast buffet

− Malfunctioning water heater in the room • Some mediocre breakfast menu items

6.8 • Reviewer 4 • 2025.08

+ Delicious and satisfying breakfast • Friendly service from restaurant staff • Attentive customer convenience considerations

− Dissatisfaction with fulfillment of reservation benefits • Unreasonable additional charges

6.8 • Reviewer 5 • 2025.08

+ Satisfactory breakfast quality • Dedicated service from a specific staff member • Consideration for guests and problem-solving

− Unfair additional charges • Unclear booking benefit information

See All 13,136 Reviews

Location

Map

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Nearby Restaurants

Burmese Restaurant

Sone See Yar

5.0 · 16 reviews

Bistro

1-Altitude Rooftop Bar and Sky Dining | Highest Local - Fusion Restaurant & Bar in Melaka

4.9 · 742 reviews

Chinese

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at DoubleTree by Hilton Melaka?

Check-in is available from 15:00, and check-out is until 12:00. The 24-hour front desk operates for guest convenience.

What are the main amenities provided?

It is equipped with free Wi-Fi and leisure facilities such as a swimming pool, sauna, and steam room. Dedicated children's facilities like a kids' club and playground are also well-prepared, making it suitable for families.

What is the cancellation policy?

The cancellation policy may vary depending on the room type and booking period. It is essential to check the cancellation terms for the specific package before confirming your reservation. Cancellations are typically possible up to 1-2 days before check-in.

How is the accessibility by public transportation?

It takes approximately 31 minutes on foot (2.5 km) to Hang Tuah Monorail Station and approximately 37 minutes on foot (2.9 km) to Hang Jebat Monorail Station. As the distance to the stations is considerable, travel by car or taxi is recommended.

What are the nearby tourist attractions?

A Famosa Fortress is very close at 0.9 km away, and St. Paul's Church and Menara Taming Sari are also located within approximately 2 km. Major attractions in Melaka, such as Christ Church and Red Square, can be visited on foot or by a short car ride.

What is the evaluation from actual guests?

Based on 9 reviews, it maintains a high rating of 8.7 out of 10. As a 4-star hotel, guests are generally satisfied with the overall facilities and service quality.