Dolce by Wyndham Hanoi Golden Lake - Real Guest Reviews & Booking Info

✓ Detailed ratings across 5 categories
✓ 5-Star Hotel in Hanoi

Hanoi Dolce by Wyndham Hanoi Golden Lake 5-Star Hotel room

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Dolce by Wyndham Hanoi Golden Lake - Hanoi 5-Star Hotel

Name: Dolce by Wyndham Hanoi Golden Lake
Address: Hanoi, Hanoi, VN
Price range: ₩132790
Rating: 8.7

8.7

Hanoi

Hotel

Wheelchair Accessible Pet Friendly Free Parking Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange Air Conditioning 현지 문화 체험

Pet Friendly

Travel with your beloved pet!

Advance Inquiry Recommended

Analysis

Key Strengths

Excellent Staff Responsiveness

Actively worked to resolve booking issues throughout the night

Abundant Breakfast

Offers a diverse and delicious selection of local and international cuisine

Elegant and Comfortable Rooms

Modern, clean facilities with city views

Beautiful Rooftop Pool

A great space to relax with panoramic city views

Points to Note

Potential for Discriminatory Staff Treatment

Some East Asian guests have reported experiencing discrimination compared to Caucasian guests

Unfriendly Front Desk and Restaurant Staff Incidents

Some have displayed rude behavior when dealing with booking-related issues

Check-in Available After 3 PM

Early arrivals may need to confirm luggage storage arrangements in advance

Recommended For

Travelers Expecting Positive Staff Interactions Can expect proactive problem Travelers Prioritizing a Diverse Breakfast High satisfaction with a wide menu selection Travelers Seeking Convenient Hanoi City Sightseeing Close proximity to major attractions

Rating Details

8.7 Excellent 2,682개 리뷰

A 5-star luxury hotel located in the heart of Hanoi. Strengths include excellent cleanliness and a convenient location, with pet-friendly options. However, in-room amenities may be somewhat basic. Close to One Pillar Pagoda and Temple of Literature, suitable for families and couples.

Detailed Ratings

Cleanliness BEST 9.2

Service 9.0

Facilities 8.9

Value for Money 8.9

Location 8.6

Review Keywords

infinity pool 7

Score Distribution

9+ Exceptional

67% (795)

8-9 Excellent

18% (219)

7-8 Very Good

5% (55)

6-7 Good

4% (50)

Below 6

6% (72)

Location

Map

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Nearby Restaurants

Brunch

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

Activities

Swimming Pool

Spa/Sauna

Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at Dolce by Wyndham Hanoi Golden Lake?

Check-in is available from 3 PM, and check-out is until 12 PM. The hotel is conveniently located in the heart of Hanoi, offering a comfortable stay. Early check-in or late check-out may be possible upon request.

What are the main amenities offered by the hotel?

Amenities include free Wi-Fi, free parking, an à la carte and dinner restaurant, a dessert cafe, family-friendly facilities, family rooms, a golf course, a nightclub, massage services, and a swimming pool. In-room safes and non-smoking rooms are also provided.

Is it possible to cancel a reservation?

Cancellation policies vary depending on the booking time and room type. Generally, you need to check the cancellation terms specified at the time of booking, and there are periods when free cancellation is possible. It is recommended to confirm the exact details directly through your booking channel.

Is it convenient to use public transportation?

Yes, public transportation is convenient. Hanoi Station (train) is approximately a 27-minute walk (2.1km) away, offering good accessibility for train travelers. Transportation options for moving to major city areas are also available nearby.

What are the nearby tourist attractions?

Within close proximity to the hotel are One Pillar Pagoda (1.4km), the Temple of Literature and National University (1.5km), Ho Chi Minh Mausoleum (1.6km), the Presidential Palace Historical Site (1.8km), and the Vietnam Military History Museum (2.0km). The location allows for easy access to major tourist sites.

What is the rating from previous guests?

Based on reviews from 10 previous guests, the hotel received a high rating of 8.7/10. It is generally evaluated as providing a satisfactory experience. There are many positive reviews regarding facilities and services.