CRYSTALKUTA Hotel - Bali - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 6 categories
  • ✓ 3-Star Hotel in Bali
Bali CRYSTALKUTA Hotel - Bali 3-Star Hotel room
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CRYSTALKUTA Hotel - Bali - Bali 3-Star Hotel

8.7
Bali
Hotel
Wheelchair Accessible Free Breakfast Free Parking Airport Transfer City Center Location Free Wi-Fi (All Rooms) Free Breakfast 나이트 라이프 Beach

Analysis

Key Strengths

Airport Proximity

Approximately a 15-minute drive from Ngurah Rai Airport, offering high efficiency for travel before and after arrival/departure

Surrounding Commercial Area

Conveniently located across the street from the large souvenir shop Krisna, Starbucks, and McDonald's, making them easily accessible

Space Utilization

Spacious rooms accommodating up to 5 family members, with TVs in each zone, providing a comfortable stay

Practical Amenities

Operates a cost-effective massage shop within the hotel and an outdoor swimming pool with proper water quality management

Points to Note

Inadequate Facility Maintenance

Frequent situations requiring room changes due to malfunctioning air conditioners or shower drainage issues

Bathroom Odor

Unpleasant odors may arise from aging sewage systems, so it is essential to check upon check-in

Inconsistent Hygiene Standards

Bedding and towel cleanliness can be inconsistent, so you may need to request replacements immediately after check-in

Communication Barriers

Staff's English proficiency is not fluent, requiring patience for communication when making complex requests

Recommended For

Travelers Before Departure Practical for shortening airport travel time and enjoying last Value For those looking to use spacious family rooms at an affordable cost in the 60,000 KRW range (approx. $41 USD) Short Practical guests who prioritize external infrastructure and location over hotel relaxation

Rating Details

8.7 Excellent 752개 리뷰

3-star hotel near Kuta Beach. Strengths include friendly staff service and proactive accommodation of guest requests, ensuring comfort through repeated checks. However, issues with air conditioning and drainage facilities may cause inconvenience. Close to Waterbom and Seminyak Beach, suitable for active Bali travelers.

Ratings by Trip Type

BEST
9.2
Group
82
9.1
Teen
37
8.9
Couple
273
8.8
Family
110
8.3
Solo
94
8.1
Biz
30

Detailed Ratings

Location BEST 9.0
Service 9.0
Value for Money 8.9
Cleanliness 8.7
Facilities 8.6
Room Comfort 6.7

Score Distribution

9+ Exceptional
61% (375)
8-9 Excellent
19% (118)
7-8 Very Good
8% (47)
6-7 Good
7% (43)
Below 6
5% (30)

Guest Reviews

10.0 • Reviewer 1 • 2025.12
+ Spacious room for a family of 5 • Close to airport and major attractions • Prompt response and clean condition
9.6 • Reviewer 2 • 2025.09
+ Convenient location close to the airport • Friendly staff and clean room • Delicious Indonesian breakfast
10.0 • Reviewer 3 • 2025.07
+ 신속하고 친절한 체크인 • 넓고 청결한 객실 상태 • 깨끗하고 편안한 수영장
− 조식 맛과 메뉴 다양성 부족
9.6 • Reviewer 4 • 2024.10
+ Convenient location and various facilities • Very friendly and dedicated staff • Diverse and satisfactory breakfast buffet
− Unexplained odor in the bathroom • Inadequate bedding and towel hygiene
6.4 • Reviewer 5 • 2026.01
+ Repeated checks by staff • Room change request accommodated • Room upgrade possible
− Air conditioning and drainage system malfunction • Frequent room changes occurred
See All 752 Reviews

Location

Map

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Nearby Restaurants

Berlin Gastro Kitchen and Pool Bar
Restaurant

Berlin Gastro Kitchen and Pool Bar

4.9 · 4,685 reviews
Natys Restaurant Kuta
Restaurant

Natys Restaurant Kuta

4.9 · 939 reviews
Spring Palace
Chinese

Spring Palace

4.9 · 864 reviews
大福麻辣烫 Dafu Malatang
Chinese

大福麻辣烫 Dafu Malatang

4.9 · 607 reviews
Rasa Dewata
Indonesian

Rasa Dewata

4.9 · 299 reviews
Havana Pool Cafe Restaurant - Kuta Bali
Restaurant

Havana Pool Cafe Restaurant - Kuta Bali

4.9 · 252 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Breakfast
Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at CRYSTALKUTA Hotel - Bali?

Check-in is available from 14:00, and check-out is until 12:00. The hotel operates a 24-hour front desk to assist guests with arrivals and departures.

What amenities are available in the rooms and common areas?

All rooms offer free Wi-Fi and complimentary bottled water. Guests can also enjoy the swimming pool, karaoke, and massage facilities. The hotel is suitable for families with a children's pool, dining services, and family rooms.

What is the cancellation policy?

The cancellation policy may vary depending on the room type and booking time. It is essential to check the availability of free cancellation and the specific deadline on the booking details page.

How is the accessibility by public transportation?

The hotel is located approximately 3.9 km from Tiketcom com Station and 8.2 km from Tegal Sari Bus Terminal. Walking takes over 50 minutes, so taking a taxi or car is recommended.

What are the major tourist attractions located nearby?

Waterbom Park (1.0 km) and Kuta Beach (1.2 km) are within close proximity, allowing for walking tours. The hotel is also conveniently located near major Bali beaches such as Seminyak Beach (5.3 km) and Nusa Dua Beach (8.5 km).

What are the actual ratings and reviews from guests?

Based on 10 reviews, the hotel has received a high rating of 8.7 out of 10. Guests have generally provided excellent feedback on the facilities and services.

Family Travel Info

✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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