Tokyo Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel - Real Guest Reviews & Booking Info

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  • Detailed ratings across 6 categories
  • 5-Star Hotel in Tokyo
Tokyo Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel 5-Star Hotel room
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Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel - Tokyo 5-Star Hotel

9.0
Tokyo
Hotel
Wheelchair Accessible Free Parking Public Transit (230m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms) 나이트 라이프

Analysis

Key Strengths

Excellent Urban Accessibility

Within walking distance of Shibuya Station and major shopping malls, facilitating easy travel and shopping

In-Room City View

Rooms on higher floors offer panoramic views of the city, including the Shibuya Scramble Crossing

Efficient Airport Connectivity

Limousine buses stop on the B1 floor of the hotel, significantly shortening airport transfer times

Generous Room Size

Unusually spacious for a Tokyo city hotel, accommodating three guests and large luggage

Points to Note

High Accommodation Cost

Priced at the high 800,000 KRW range per night, focusing on a symbolic 5-star experience rather than value for money

Separate Parking Fee

Guests are charged a high parking fee of 4,000 JPY per day, even as hotel guests

Restricted Facility Usage

Pets are not allowed, and conditions for using some leisure facilities require confirmation

Recommended For

Travelers Using Limousine Buses Those with a lot of luggage who require direct airport bus transfer to the hotel Shibuya Central Accommodation Preferrers Individuals who want to enjoy the convenience of a bustling area while appreciating the quiet environment within the hotel Families Traveling with Multiple People Travelers who need ample space for activities and storage, unlike typical compact Japanese hotels

Categories

Good

Dining/Meals

  • Traditional Japanese tea experience and snacks available in the lounge.
  • Diverse dining options ranging from à la carte restaurants to dessert cafes.
  • Pleasant room service experience with L'Occitane amenities.
Good

Family Travel

  • Spacious rooms sufficient even for adult children.
  • Customized services including babysitting and children's meals.
  • Ample indoor space to accommodate multiple pieces of luggage.
Average

Parking

  • Paid parking service available at 4,000 JPY per day.
  • Relatively high parking fees due to its prime Tokyo location.
  • Convenient to visit without a car due to excellent public transportation access.
Excellent

Pricing

  • High value for money, at 69% of the average Tokyo 5-star hotel price.
  • Luxury services available for approximately 880,000 KRW per night.
  • Reasonable pricing policy considering room size and location.
Excellent

Location/Transportation

  • Very convenient access with airport limousine bus stopping at the hotel's B1 floor.
  • Walking distance to Shibuya Station and the famous Scramble Crossing.
  • Top-tier accessibility to nearby convenience stores, shopping malls, and restaurants.
Good

Staycation Facilities

  • Fantastic room views overlooking Shibuya city.
  • Leisure facilities for relaxation, including a sauna and steam room.
  • Urban relaxation with a nightclub and massage services.
Excellent

Review Summary

  • Praised for its overwhelming city views and spacious rooms.
  • High satisfaction with the polite and professional service from staff.
  • Perfect convenience and cleanliness in the heart of Shibuya.

Rating Details

9.0 Exceptional 8,052개 리뷰

5-star hotel just a 1-minute walk from Shibuya Station. Strengths include friendly staff service and spacious rooms for 3 guests, with excellent views from the top-floor lounge. Book early for peak seasons. Close to Shibuya Crossing and Meiji Jingu, ideal for Tokyo shopping and culture explorers.

Ratings by Trip Type

BEST
9.1
Couple
1,846
9.1
Group
499
9.0
Solo
624
9.0
Teen
656
8.8
Biz
465
8.8
Family
703

Detailed Ratings

Cleanliness BEST 9.4
Location 9.2
Service 9.2
Facilities 8.9
Room Comfort 8.9
Value for Money 8.5

Score Distribution

9+ Exceptional
64% (2,927)
8-9 Excellent
23% (1,057)
7-8 Very Good
7% (313)
6-7 Good
4% (187)
Below 6
2% (108)

Guest Reviews

9.2 Reviewer 1 2025.12
+ Convenient city accessibility • Airport limousine bus access • Friendly staff and service
10.0 Reviewer 2 2017.10
+ Fantastic room view • Kind and excellent service • Accessible location
10.0 Reviewer 3 2025.08
+ Convenient public transportation access • Spacious and stylish room • Friendly concierge service
8.7 Reviewer 4 2015.11
+ Excellent geographical location • Very high customer ratings • Overall satisfaction with the stay
10.0 Reviewer 5 2025.07
+ Very high guest satisfaction • Service at a perfect score level • Overall facility satisfaction
10.0 Reviewer 6 2025.11
+ Friendly and dedicated staff service • Spacious room for 3 guests • Wonderful view of Shibuya city

Location

Map

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Nearby Restaurants

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times for Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Check-in begins at 3:00 PM, and check-out is by 12:00 PM. Its central location in Tokyo makes it very efficient for managing schedules before and after arrival and departure.

What are the main amenities provided?

The hotel offers free Wi-Fi and various leisure facilities such as a sauna, steam room, and massage services. Facilities for families, including babysitting services, family rooms, and children's meals, are also available.

What is the cancellation policy?

Cancellation policies vary depending on the room type and booking conditions at the time of reservation. Parking costs 4,000 JPY per day, and detailed reservation terms must be confirmed before booking.

How is the public transportation accessibility?

It is very convenient to use public transportation, being about a 4-minute walk from Shibuya Subway Station. The distance to the station is 0.3 km, making it easy to travel to major areas within Tokyo.

What are the nearby attractions?

Shibuya Crossing, approximately 300m away, as well as Meiji Jingu Shrine and Shinjuku Gyoen National Garden are nearby. It is also close to major landmarks such as the Tokyo Metropolitan Government Building and Tokyo Tower, making it ideal for sightseeing.

What is the guest review score?

Based on 10 reviews, the hotel has received a high rating of 8.9 out of 10. Guests have expressed very high satisfaction with the overall facility standards and services.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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