Ben's Premier Hotel & Apartment - Hanoi Center - Real Guest Reviews & Booking Info

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✓ 3-Star Hotel in Hanoi

Hanoi Ben's Premier Hotel & Apartment - Hanoi Center 3-Star Hotel room

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Ben's Premier Hotel & Apartment - Hanoi Center - Hanoi 3-Star Hotel

Name: Ben's Premier Hotel & Apartment - Hanoi Center
Address: Hanoi, Hanoi, VN
Price range: ₩43525
Rating: 8.3

8.3

Hanoi

Hotel

Free Parking Airport Transfer Daily Housekeeping Laundry Service Parking

Analysis

Key Strengths

Practical Kitchen Facilities

The rooms are equipped with a kitchenette, allowing for simple cooking and food storage

Good Walkability

The location provides easy walking access to nearby restaurant streets and cafe alleys

Reasonable Cost

A typical value-for-money accommodation in Hanoi city center, with rates around 40,000 KRW per night

Suitable for Group Stays

Offers family rooms and long bed options, making it practical for family travelers

Points to Note

Weak Soundproofing

Low soundproofing levels result in external noise, and even rainwater drainage sounds, echoing loudly within the rooms

Uncertain Room Allocation

Frequent instances of being assigned a room lower than the booked grade or having a different actual layout than pictured

Inadequate Service Response

Difficulty in contacting by phone and lack of basic bottled water indicate a lack of professional hospitality

Recommended For

Budget Teams who want to save on food expenses by utilizing kitchen facilities and prefer rooms for multiple people Value Those who prioritize low prices over the completeness of facilities or sophisticated services Location Individuals who prefer the convenience of movement near the Hai Ba Trung district over luxurious hotel facilities

Rating Details

8.3 Excellent 221개 리뷰

3-star hotel near Hanoi Train Station. Strengths include high satisfaction, excellent facilities, and services, with friendly staff. However, VAT refunds may be delayed. Close to Vietnamese Women's Museum and Hoa Lo Prison, suitable for Hanoi Center travelers.

Ratings by Trip Type

BEST

9.2

Group

8.6

Biz

8.1

Family

7.6

Solo

5.2

Couple

Detailed Ratings

Location BEST 8.0

Cleanliness 7.4

Service 7.4

Facilities 7.1

Value for Money 6.9

Score Distribution

9+ Exceptional

70% (14)

8-9 Excellent

5% (1)

7-8 Very Good

5% (1)

6-7 Good

0% (0)

Below 6

20% (4)

Guest Reviews

9.6 • Reviewer 1 • 2025.09

+ Very high overall satisfaction • Excellent facilities and service • Pleasant room maintenance

− Delayed VAT refund processing • Inadequate administrative feedback

7.6 • Reviewer 2 • 2025.11

+ Comfortable amenities • Reasonable room layout • Walking distance to surrounding facilities

− Poor room soundproofing • Drainage noise during rain

8.4 • Reviewer 3 • 2025.11

+ Proactive check-in contact from the owner • Smooth communication via mobile messenger

− Unable to connect to the registered phone number • Lack of bottled water in the room

10.0 • Reviewer 4 • 2025.11

+ Very friendly attitude of the staff • Proactive support from the homeowner

See All 221 Reviews

Location

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Nearby Restaurants

Vietnamese

Facilities & Services

Accommodation

Free Parking

24-Hour Front Desk

FAQ

What are the check-in and check-out times at Ben's Premier Hotel & Apartment - Hanoi Center?

Check-in is available from 2:00 PM, and check-out is until 12:00 PM. The 24-hour front desk service ensures assistance with check-in and check-out even at late hours.

What amenities are available in the rooms?

Free Wi-Fi and room service are provided. The rooms are equipped with a kitchenette, safety deposit box, long beds, and a heater. Family rooms and ironing services are also available for family travelers.

What is the cancellation policy?

Cancellation policies may vary depending on the room type booked and the period of stay. It is essential to check the detailed terms and conditions before confirming your reservation. Generally, the policies of the booking site apply.

How is the public transportation accessibility?

Hanoi Train Station is located approximately 1.7 km away, taking about a 21-minute walk. It is adjacent to a transportation hub connecting to major city points, making travel convenient.

What are the nearby tourist attractions within walking distance?

The Vietnamese Women's Museum (0.8 km) and Hoa Lo Prison (1.3 km) are located nearby. St. Joseph's Cathedral (1.5 km) and Hanoi Old Quarter (2.0 km) are also in the vicinity, making it a good location for sightseeing.